Zurich Zurich
Zurich Insurance Group
Job Details

Personal Lines Agent - Mid Term Adjustments

Ireland - Leinster - Wexford

Job Posting: 05/15/2019
Schedule:
Travel: Yes, 5 % of the Time
Requistion ID 190002U4

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Job Description

 
 
Personal Lines Agent – Direct Mid-Term Adjustments Team
   
Zurich Insurance Plc (ZIP) is looking for a Personal Lines Insurance Agent to work within the Direct Mid-Term Adjustment Team (MTA) dealing directly with customers on their policies, addressing policy renewals, and up- selling Zurich products (home, motor & travel).  The role provides an opportunity to get experience in the areas of: customer service, customer retention, policy administration, and sales – across our home, motor and travel products.
   
Your Role
   
As a Personal Lines Insurance Agent your main responsibilities will include, but not necessarily be limited to, the following:
  • Retain current customers in line with challenging business targets

  • Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities

  • Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service

  • Focus on the achievement of challenging service levels with customer centricity crucial to all processes

  • Deliver telephone based support to customers on all aspects of general insurance underwriting

Your Skills and Experience

 

As a Personal Lines Insurance Agent your skills and qualifications will include:

  • Excellent phone manner & communication skills
  • Good IT Skills (use of MS Office Products)

  • Minimum of 2 honours level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience

  • Interest in sitting CIP exams
  • Experience in similar work environment – dealing with customers
  • Experience within the insurance industry would be an advantage

  • Completed or be in the process of completing CIP as a minimum and / or ACII qualification

Additional Information

 

Primary work location is Drinagh, Co. Wexford.

 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

 

Who we are

 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

 

 

 
 
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