Job Details

Assistant Market Underwriter – (P/T, job-share or F/T)

United Kingdom - England - Manchester

Job Posting: 07/01/2019
Schedule: Full-time
Travel: Yes, 10 % of the Time
Requistion ID 190003XD

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Job Description

Assistant Market Underwriter – (P/T, job-share or F/T)

 
Location: Manchester
Grade: 2

       

The opportunity: 
 

You will analyse and underwrite new and renewal business, regularly interacting and facing the market, under limited supervision, utilising The Zurich Way of Underwriting Framework within delegated authority levels on assignments of moderate technical complexity ensuring a high level service to customers.

 

ZPC (Zurich Private Clients) is a highly recognised Brand within the High Net Worth market for providing bespoke Household and Motor solutions. The Teams knowledge and expertise has developed over many years which underpins the our success. The Business is located across Manchester and London Offices and works closely with the N&G Business in Brighton

 

This role is available full-time, as a job-share, or part-time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

 
Key Accountabilities
 
  • Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations.
  • Develop, maintain & collaborate with Line of Business representatives and other business related needs, as appropriate.
  • Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition and works with customers and distributors (agents& brokers) to determine their insurance related needs and provide solutions.
  • Support the organization's sales culture by being a Help Point for agents, brokers and customers.
  • Proactively seek renewal and new account opportunities.
  • Complete detailed opportunity assessment with key distributors to identify growth opportunities.
  • Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity.
  • Make broker/customer and on-sight calls with a planned and well-prepared purpose.
  • Cross-Sell other lines of business to increase the organization's product density with the account.
  • Promote the organization's products and services in order to increase penetration with agency plant.
  • Participate in Sales Team meetings as they relate to assigned brokers and / or territory.
  • Proactively engage in the target account process, managing a qualified list of opportunities 90 to 120 days prior to effective date.
  • Update required systems with details of broker / client visits and account statuses within specified time frame.
  • Serve as key contact for assigned target accounts.
  • Calculate Target Price accurately by utilizing underwriting tools appropriately.
  • Measure exposures/analyse risk.
  • Quote and set coverage, negotiate terms and conditions.
  • Service accounts, handle declinations/cancellations.
  • Participate in marketing presentations to assigned agents/brokers.
  • Resolve technical problems by referring to policies, procedures, specifications.
  • Provide technical expertise for short-term, defined scope projects.
  • Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
  • Collect evidence from well-established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
  • Monitor underwriting processes in order to identify opportunities for improvement.
 
 
Business Accountabilities
 
  • Anticipate, recognize and respond to needs of customers.
  • Support implementation of customer initiatives.
  • Provide status updates.
  • Resolve technical problems by referring to policies, procedures, specifications.
  • Compare alternatives for solving problems or improving procedures or products and provide recommendations.
  • Provide technical expertise for short-term, defined scope projects.
  • Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
  • Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
  • Collect evidence from well-established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
  • Monitor underwriting processes in order to identify opportunities for improvement.
  • Provide clear explanations for underwriting decisions, sharing relevant technical information to build and maintain relationships with customers/distributors.
  • Resolve operational day-to-day problems referred from other functions of the business, ensuring an efficient and high-quality service is extended to all distributors and customers.  
 

Performance Management Accountabilities                  

 
 
  • Model behaviours that demonstrate commitment to corporate values.
  • Take accountability for participating in the performance management cycle.
  • Participate fully as a team member and contribute to the improved performance of the team.
  • Expand knowledge and exchange it with team members and business partners.
  • Take action to manage own personal development.
 
Your skills and experience:
 
 
  • Bachelor’s degree.
  • Strong verbal and written communication skills.  
  • Basic knowledge of the insurance industry and the legal and regulatory environment.                  
  • Financial knowledge and skills.                                                        
  • Knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines.
  • Strong negotiation skills, win-win negotiating.
  • Good relationship building and active listening skills.
  • Strong analysis skills and a solutions and service orientated approach.
  • Presentation skills.
 
The Reward:

As well as this we offer an excellent lifestyle benefits package which includes –

  • Discounted gym membership,
  • 22 days holiday plus an additional 3 volunteering days
  • Discounted gadget insurance
  • Annual company bonuses
  • Discounted technology offers
  • Virtual GP appointments
  • Free flu jab
  • 12% pension
  • Discounted will writing service
 

At Zurich we will consider requests for flexible working on hiring.  Many of our employees work flexibly in many different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours.  Please talk to us at interview about the flexibility you may need.

 
Who we are:

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best.

 

You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

 
 
 
Further information:

At Zurich, we aim to have a diverse mix of employees that reflects our customers and the communities in which we live and work. Zurich is a workplace that values different opinions, respects personal needs, and provides equal opportunities for all, regardless of age, gender, race, religion, disability, marital status, gender identity, pregnancy/maternity status and sexual orientation.  Our approach ensures that Zurich is a place that values different opinions, respects personal needs, and provides equal opportunities for all. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity through the Zurich Community Trust.

 

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.



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