Claims Specialist, Auto Property Damage

Take your career to the next level with Zurich North America!

Zurich is hiring a Claims Specialist I to join our dynamic Auto Claims Team. This role offers an incredible opportunity to grow your expertise by interpreting, investigating, and evaluating auto policies and coverage issues while mastering claims handling and industry best practices.

As a Claims Specialist I, you will manage auto liability property damage and comparative negligence losses, handling both comprehensive/collision and auto liability property damage claims. You’ll take ownership of your assigned claims from start to finish, ensuring they are resolved efficiently and effectively. Additionally, you’ll build strong partnerships with customers and brokers, becoming an integral part of Zurich’s commitment to delivering exceptional service.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. 

Candidates for this role should be able to report to one of our North American Claims office locations, including:

• Atlanta, GA
• Addison, TX
• Schaumburg, IL
• Rocky Hill, CT
• Parsippany, NJ
• Overland Park, KS
• Omaha, NE
• Gold River, CA

Basic Qualifications:

• Bachelor’s Degree with 2+ years of experience in Claims
  OR
• High School Diploma (or equivalent) with 4+ years of experience in Claims
  OR
• Completion of the Zurich Claims Training Program with 1+ years of experience in Claims
  OR
• Zurich Certified Insurance Apprentice (with an Associate Degree) and 2+ years of experience in Claims Handling
• Required adjuster licenses (must obtain and maintain)
• Customer service experience
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• 3+ years of experience handling auto property damage and comprehensive/collision claims
• Strong understanding of insurance industry terminology
• Proven analytical and organizational skills
• Ability to multi-task and adapt in a fast-paced, changing environment
• Excellent communication and interpersonal skills

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $47,500.00- $77,800.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Addison, AM - Atlanta, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Rocky Hill, AM - San Francisco, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID