Litigated Claims Specialist, Auto

Zurich North America is currently hiring a Litigation Claims Specialist to join our Auto Bodily Injury team.

At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.

The selected candidate should be able to report to one of our major claims hub offices in:

• Atlanta, GA
• Addison, TX
• Parsippany, NJ
• Maitland, FL
• Omaha, NE
• Overland Park, KS
• Schaumburg, IL
• Gold River, CA
• New York, NY

Job Responsibilities:

Under moderate supervision, the Auto Litigation Claims Specialist II will manage commercial line auto claims of low to moderate complexity and exposure within specific authority limits.  This includes auto property damage and injury claims both litigated and non litigated, uninsured and underinsured motorist claims. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.

Basic Qualifications:

• Bachelor’s Degree with 3+ years of experience in Claims or Insurance
  OR
• Zurich Certified Insurance Apprentice (including an Associate Degree) with 3+ years of experience in Claims or Insurance
  OR
• Completion of the Zurich Claims Training Program with 3+ years of experience in Claims or Insurance
  OR
• High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets, and products
• Proficiency in Microsoft Office

Preferred Qualifications:

• 3–5 years’ experience handling commercial auto litigated claims
• Experience managing bodily injury and litigated claims
• Familiarity with uninsured and underinsured motorist coverage
• Strong verbal and written communication skills
• Proven analytical, critical thinking, and problem-solving abilities
• Effective time management, prioritization, and multi-tasking skills
• Experience working collaboratively within a team and building cross-functional relationships
• Proficiency in explaining complex financial and/or actuarial concepts
• Ability to assess scope and exposure for moderately complex claims
• Understanding of the reserving process for indemnity and expense to analyze potential claim exposure
• Skill in developing and executing negotiation strategies for claim resolution

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, Click here. Other rewards may include short term incentive bonuses and merit increases. Candidates with salary expectations outside of the range are encouraged to apply, and will be considered based on experience, skill, and education. The salary provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. The starting salary range for this position is $ 57,500.00 - $94,300.00.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033. 
 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Addison, AM - Atlanta, AM - Maitland, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - San Francisco, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No 
 
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID