Crop Business Practices & Project Consultant (I or II)

The Crop/RCIS team is looking to hire a Crop Business Practices & Project Consultant who will lead projects that support global and/or regional strategic and operational priorities. As a Crop Business Practices & Project Consultant, you will be contributing to the application, strategic direction, and improvement of Crop business applications by managing relationships with internal and external stakeholders to drive direction, innovation, and services.

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. 

Responsibilities include:

• Leading multiple projects of moderate to large size and complexity; coordinating with Crop Business Units, Information Technology and other consultants participating in assigned projects.

• Supporting the business partner in building the software enhancement request which includes Business Case – Problem statement, benefit analysis, risk assessment, project scope, and return on investment.

• Taking a proactive and holistic approach to business practices and processes, including identifying opportunities for improvement, developing solutions, managing initiatives, and aligning appropriate Subject Matter Experts (SME) and resources needed from across the business to execute change.

• Planning, managing, tracking, and executing projects that deliver high quality and timely results to the business.

• Partnering across the business to identify, develop, and implement change management strategies; acts as a change agent in the implementation of initiatives that support strategic and operational priorities.

• Working with Information Technology to perform impact analysis of application changes across various components, holding an end-to-end view of the system.

This position would be preferred to be based out of our Anoka, MN office but can be located virtually anywhere in the United States.

This role will be filled at either the Crop Business Practices & Project Consultant I or Crop Business Practices & Project Consultant II.  The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Required Qualifications:

Crop Business Practices & Project Consultant I:

• Bachelor’s degree and 6 or more years of experience in the Project Management – Consultant area
  OR

• High School Diploma or Equivalent and 8 or more years of experience in the Project Management – Consultant area
  AND

• Knowledge in organizational design and development

• Experience leading organizational change

OR

Crop Business Practices & Project Consultant II:

• Bachelors Degree and 8 or more years of experience in the Change Management or Insurance or Operations or Training area
  OR
• High School Diploma or Equivalent and 10 or more years of experience in the Change Management or Insurance or Operations or Training area

Preferred Qualifications:

• Crop Insurance Industry experience

• Relevant insurance industry designations and certifications

• Lean, Agile, Six Sigma Methodology knowledge and experience

• MBA

• Knowledge of existing and emerging technologies and how those technologies can be used to improve insurance business processes and transaction processing

• Project Management Professional Certification from the Project Management Institute

• In-depth knowledge of the tools, concepts, methodologies, and techniques of business process reengineering, change management, performance metrics and measures, customer assessment, cost/benefit analysis, benchmarking, process mapping/simulation, data collection, problem identification and   interpretation

• Broad-based knowledge of insurance industry including knowledge of insurance business processes and processing

• Advance Microsoft Office skills

• Ability to develop collaborative relationships

• Strong Analysis and problem-solving skills

• Strong verbal and written communication skills

• Direct experience leading and transforming end-to-end process improvement; designing processes and defining metrics

• Experience working within and deploying continuous improvement management system

• Lean Six Sigma Black Belt, Design Thinking, or Agile-Scrum Methodology training

• Experience in training employees on business process standardization practices

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - Anoka, AM - Illinois Virtual Office, AM - Minnesota Virtual Office, AM - Schaumburg
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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