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RCIS - Business Systems Analyst


RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It has been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980.  Today, it is one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.


RCIS (Rural Community Insurance Services), a division of Zurich North America, is currently hiring a Business Systems Analyst to work for its team out of our Anoka, MN office where the Analyst will be responsible for the Business Systems Analyst will work on projects that support a variety of RCIS proprietary software applications where these highly complex applications provide functionality to support our external and internal customers.


The Business Systems Analyst functions first to understand the goal/problem and the scope of the project request, and then to understand the details of the request.  Understanding the details requires the Business Systems Analyst to research RMA documentation, speak to SMEs (Subject Matter Experts) and end-users and research the existing application. 


The Analyst will work through the Agile process to give the team direction during iteration, implement demo feedback, and ensure that software is built to the business needs.  The Business Systems Analyst also communicates utilizing many forms, including face-to-face, process diagramming, white-boarding, and requirement documentation.


RCIS is a fast-paced culture with firm timelines, so this person must be able to deliver results despite distractions, manage multiple or changing priorities, and be highly organized.


Basic Qualifications:

  • Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area
  • High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area
  • Process reengineering, e.g., LEAN/Six Sigma, Continuous improvement methodologies
  • Process modeling tools
  • Business Systems Integration


Preferred Qualifications:

  • Must possess strong, in-depth problem-solving and analytical skills with an elevated level of attention to detail
  • Ability to resolve questions/issues for the project team and business group utilizing various methods: researching existing documentation (government and previous requirements), utilize existing applications in development environment, facilitate group sessions
  • Experience managing a workload with multiple initiatives
  • Expertise in facilitating meetings with the customer to demonstrate work effort and elicit requirements, using various communication tools, with both on-site and off-site participants
  • Proficient in documenting complex requirements clearly and thoroughly
  • Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message
  • Ability to understand the project to see the big picture, and help to coordinate and break down the work with the team to meet the goal
  • General knowledge of Agile process highly preferred, with the ability to work with the Product Owner to ensure scope of effort and that business goal is met
  • Crop Insurance business experience  

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (


A future with Zurich. What can go right when you apply at Zurich?


Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Anoka
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: Yes
Linkedin Recruiter Tag: #LI-DR1 #LI-ASSOCIATE #LI-HYBRID 



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