Application Support Associate Temp

Our opportunity

We're a small team that makes a big difference, and we're looking for someone who loves solving problems and helping others. If you're ready to grow with us and make an impact, we can't wait to hear from you!

Your role

As an Application Support Specialist your main responsibilities will involve:

• Providing technical support for our internal Risk applications. This includes resolving incidents, applying changes and managing application releases.
• You will be responsible to manage escalations and complaints, working directly with our stakeholders to resolve service issues.
• Analyze and make recommendations to process and application improvements.
• Create and maintain application and support documentation.

Your Skills and Experience

As an Application Support Specialist your skills and qualifications will ideally include:

• We think that you have a few years of 2nd or 3rd level application support experience and are familiar with the concepts of ITIL, DevOps or Agile.
• Experience administrating Salesforce applications or other SaaS products.
• Understanding of ETL processes and system integrations.
• You possess effective communication and interpersonal skills as the role will require you to interact with various levels of stakeholders.
• English language proficiency is required.

Nice to have:

• An understanding of Operational Risk Management and Business Continuity Planning.
• Experience with VBScript or APEX coding.

What we offer?

 As well as a competitive salary and a yearly bonus we offer:

• Option to work abroad up to 25 days yearly
• Over 300 euros to set up your home office and additional monthly home office allowance
• Wide range of internal and external trainings, including free English, German and Spanish classes depending on the needs
• Ticket restaurant or flexibility to exchange it for other benefits
• Life, accident, and Health Insurance
• Collective Life Retirement Plan
• 2000 referral bonus if you bring other talented people like you
• Special banking and insurance conditions plus Exclusive Employees discounts
• Functional diversity benefits
• Events: summer and Christmas party, different activities like hiking, investment, beach volley club and many more
• No dress code

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Please apply with your CV in English.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

Diversity & Inclusion

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

So be challenged. Be inspired. Help us make a difference.