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Junior Application Support Specialist


Our opportunity


We are seeking a highly motivated Junior Application Support Specialist to join our Sourcing & Procurement (S2P) IT team.


We are embarked on a journey to deliver next-generation services and are modernizing the applications and services we offer our internal customers. Your role will be key in ensuring that success.


Be part of our team and embrace the opportunity to learn and develop new skills!


Your Role


As an Application Support Specialist your main responsibilities will be:


  • Resolving and coordinating incidents, applying changes, and managing application releases.
  • Ensuring application compliance in line with our governance standards and supporting internal and external audit activities.
  • Participate in project go-lives and facilitate support/application transition into business as usual (bau).
  • Create and maintain application and process documentation.  
  • Reporting on performance and service KPI´s.


Your skills and qualifications will ideally include:


  • Bachelor’s degree (or equivalent) in Information Technology and general experience in related field.
  • A demonstrated ability to understand business needs and how applications can support those.
  • You will need effective communication and interpersonal skills. The role will require you to interact with various levels of stakeholders in a large organisation.
  • English language proficiency is required.
  • Understanding of ITIL and how to apply AGILE within an IT organisation.


Desirable experience:


  • Experience working with and troubleshooting issues pertaining to cXML, API calls, Liquid/HTML/PHP
  • Experience working with supply chain or procurement teams.
  • Experience in 2nd or 3rd line application support.
  • Hands-on experience with Coupa Cloud, SYNERGi GRC or WalkMe.  


Additional Information


As well as a competitive salary and a yearly bonus we offer benefits package which includes:


  • Option to work remotely within Spain even up to 100% - you choose
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Pension Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts


This position has the potential to be permanent in short term. Primary work location is Barcelona, Poblenou. Please apply with your CV in English.


Who we are


Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.


So be challenged. Be inspired. Help us make a difference.


At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability


Apply now »