Business Analyst

Hey!

I'm Celia, recruiter for this position. I love musical theater, karaoke and starting series, although sometimes I find it hard to finish them. You might think I'm a scattered person, but nothing could be further from the truth! Nice to greet you!

Are you motivated to deliver change and transformation across a complex landscape?

Are you looking for a new adventure!  One full of creativity, entrepreneurial thinking and shaping a new way of working?

I will be honest with you, at Zurich we do not claim to be perfect, but we are pretty cool! If you want to know why, keep reading!

Let’s get straight to the point! I will try to sum up our DNA in 2 essential points:

• We love volunteering but we prefer to be Change Activists. What does that mean? We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. In 2024, we did more than 20,000 hours of activism.
• At Zurich we say it loud and clear: We are proud of our colors; we believe that a diverse and inclusive team makes the difference. We don’t discuss disability, we discuss capability! We want you to be yourself, without closets in between or glass ceilings making you fragile. 50% of our high responsibility positions are occupied by women (including our Executive Committee). Do you know that we produce our own podcasts about gender identity? We are building a company where everyone is welcome!

At this point you might be asking yourself: Celia, how will my day to day wearing the blue sweater be?  I asked that question too.

We are hiring for a Temporary Business Analyst (6 months).  In this exciting new role, you will connect with a variety of people on a daily basis across the globe, gaining different perspectives and helping to bring to life changes to their processes and business flows as they implement new solutions. You will also provide input and support to the planning and managing of these key changes.

• You will be working with people in the business to help implement new solutions, to understand how the change will impact them, to identify areas for improvement. Ultimately these solutions will enhance the productivity, effectiveness and efficiency of our people on a day-to-day basis.
• As our operations evolve and change, you will be instrumental in helping to shape a new way of working.  If you thrive on complexity and ambiguity you’ve come to the right place!
• The skills you bring to this role are essential.  If you are passionate, listens to and appreciates different perspectives, someone who does what you say you will do, brings structure and good sense to the table, values feedback and is Customer focused, this is a role for you. 
• If you are looking for a challenge, are curious and want to learn continuously, this role brings many opportunities for you to develop and grow both personally and professionally. 
• Understanding complex business needs, working with the IT team to translate those into tangible business requirements, supporting in proposing solutions that meet business needs and align with organizational goals.
• Work across multiple functions and geographies to secure stakeholder needs and expectations.
• Understanding the business processes, workflows and system interactions to ensure that the solution rollout is effective and brings improvement to current processes.
• Bridging the gap and working with Project Managers, Product Owners, IT BA’s, and change managers.
• Communicate effectively with stakeholders to ensure a clear understanding of requirements and solutions.
• Manage stakeholder expectations and facilitate decision-making processes
• Develop and manage the project plan and delivery of specific deliverables to scope and timeframe.
• Working with project governance framework, and timely reporting on progress.

How do you know you fit in? I’ll explain:

Don’t worry, we are not asking you to save the planet or meet 100% of the requirements.  

• 2-5 years of experience as a business analyst or subject matter expert in global transformation projects.
• Knowledge of underwriting operations and policy wording structures.
• Proven ability to capture and develop clear and well thought out business requirements. 
• Ability to think end to end, and see potential impacts and risks associated with the rollout of a new solution.
• Strong communication, verbal, written and listening skills.
• Ability to develop strong partnerships with wide range of stakeholders.
• Growth mindset with ability to thrive in ambiguous & complex environment.
• Ability to bring structure to complex topics.
• You are an agile and resourceful team player.
• Outstanding organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Entrepreneurial thinking and problem solving essential.
• Curiosity and ability to understand the business to enable good decisions.
• Ability to take in perspectives and make decisions that support vision of transformation program.
• Balanced mix of business acumen and technology savviness.
• Knowledge of change management, project management and Agile methodologies.
• Experience working within Commercial Insurance.

Right now, either you feel as great as if you’re a great fit or you are thinking “this is not for me” (and that’s ok, we will meet again in a bright future). However, you can share my contact with those near you who you feel might be a fit to the job.

At Zurich we love to live life to the fullest. I would love to know how we can make you happy, but for me, balance between life and work makes the difference. Flexibility and digital disconnection are real and encouraged.

#PorSerDeZurich, you can choose the benefits that best fit your needs. We all know that “to each their own”.

• FlexWork: We love flexibility. We want to offer you a flexible hybrid mode so that you can organize your work schedule as you wish. We also offer you a home office extra-bonus.
• We believe you learn by doing, which means we allow movement of our employees in between different departments, both locally and at an international level thanks to the program “Talent in Motion”. And so, you can further your knowledge and growth, we offer English classes, training, and a personal mentoring program.
• Flexible remuneration: You will be able to choose what suits you best! Choose from medical insurance, training, volunteering programs, kindergarten and so much more!
• At Zurich we know that putting a smile on someone else’s face is easier than you think! That’s why we are activists! We will gift you a whole working day to dedicate to the cause that is closer to your heart.
• Referral bonus if you bring other top talent like you! Just remember - we are not looking for perfection, so feel free to share my contact information with people you know who might be a good match, and I will be happy to meet them.
• If Sporty Spice has always been your favorite, now is your chance to get fit! Marathons, gym discounts and much more! Are you ready to go?
• Do you prefer the beach or the mountains? You will have 25 vacation days, plus insurance day and your birthday to do all the things you love the most. But fear not, we mean real digital disconnection. Because we all know life is short and you deserve a good rest!
• At Zurich we think about the future, therefore offer a retirement plan and life insurance and discounts in banking and other insurance products.

And to top it off, do you want to know what Zurich employees think? I could tell you that we continue at the top of the Top Employers in Spain, but we would love you to hear it from our people by visiting our Glassdoor profile. No blessing in disguise!

I hope to meet you soon!

Celia Díaz.