Head of SAM Operations

Our opportunity

We are looking for a SAM Lead to run Software Asset Management operations with an objective to optimise software contract spend, manage compliance, analyse data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging role, requiring a broad understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within Zurich Group.

GTO Software Asset Management comprises of an international team of SAM experts in four countries, managing a multi-million-dollar software portfolio and helping other IT stakeholders to achieve their objectives. This is a perfect opportunity for someone who would like to work at a groupwide level in defining and implementing 'Best Practice' methodologies related to SAM service.

Your role

As a Head of Software Asset Management Operations your main responsibilities will involve:

• Provide forward looking direction for SAM specialists and ensure that SAM operation services are provided in an effective and efficient manner.
• Manage budget, provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage.
• Oversee the management of contractual agreements, proactively identify and drive initiatives to achieve savings, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements.
• Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams.
• Provide consulting advice and recommendations as SAM subject matter expert for IT projects and ensure that software and hardware solutions are optimised from cost and compliance standpoint.

Your Skills and Experience

As a Head of Software Asset Management Operations your skills and qualifications will ideally include:

• Bachelor's degree.
• 7+ years of experience in developing and implementing asset management tools, frameworks and governance of which 3+ years in direct ownership of SAM service delivery.
• Fluent spoken and written English. Knowledge of German is an advantage but not necessary.
• Strong attention to detail, ability to process data and work in a complex global organisational environment.
• Personal and professional accountability, ability to deliver through others, can demonstrate a high work ethic and committed to doing the right thing, curious, willing and able to offer a different perspective with a genuine focus on solution and the confidence to make it happen.
• Extremely strong organization and productivity skills, ability to interface with managers, staff and stakeholders within the organization.
• Exceptional analytical skills, financial and commercial acumen.
• Good time and project management skills.
• CSAM or any other accreditation in SAM discipline (preferred)

Additional Information

 As well as a competitive salary and a yearly bonus we offer benefits package which includes:

• Option to work remotely within Spain even up to 100% - you choose
• Flexible working hours
• Wide range of internal and external trainings
• Free English, German and Spanish classes depending on the needs
• Ticket restaurant
• Life Insurance
• Pension Plan - after 1 year in the company
• Referral bonus if you bring other talented people like you
• Special banking and insurance conditions
• Exclusive Employees discounts

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Occasional travel to other Zurich locations may be required. Please apply with your CV in English by clicking on the button “Apply online”.

Who we are

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

Diversity & Inclusion

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

So be challenged. Be inspired. Help us make a difference.

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!

• Location(s):  ES - Barcelona 
• Remote working: Yes
• Schedule: Full Time
• Recruiter name: Maria Eugenia Torres