IT Service Delivery Analyst

Our opportunity 

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.  

As an IT Service Delivery Analyst your main responsibilities will involve 

• Design and implement scalable, secure, and highly available cloud architectures on Microsoft Azure.
• Develop cloud strategies and solutions that align with business objectives and requirements.
• Create and maintain architectural documentation, including diagrams, guidelines, and standards.
• Collaborate with development teams to design and implement cloud-native applications.
• Collaborate with Global Cloud Team to align strategies and ensure BU is aligned with the Global requirements.
• Monitor and manage cloud resources to ensure optimal performance, availability, and cost efficiency.
• Ensure compliance with security policies, best practices, and regulatory requirements.
• Provide technical guidance and mentorship to other team members.
• Stay current with industry trends, emerging technologies, and best practices in cloud computing.  

Your Skills and Experience  

As an IT Service Delivery Analyst your skills and qualifications will ideally include: 

• Studies: Graduated in IT degree or equivalent
• Management of cloud-based resources: Azure VMs, App Service, Azure Kubernetes Service, Event Hubs, Logic Apps, Functions, Key Vault, VNet, Azure SQL, Azure API management, etc.
• Monitoring applications, container workloads and Azure resources with Azure Monitor.
• Infrastructure-as-code tools (Terraform, PowerShell, Azure DevOps).
• Identity management, Azure Security components and governance management.
• Experience in operating an application or platform.
• Structured way of working, solution-oriented, and hands-on approach
• Team spirit and focus on high quality service.
• Proactive personality with very good communication skills.
• SAFE and Agile Methodology knowledge.
• Fluent in English, optional Spanish, German

What we offer? 

 As well as a competitive salary and a yearly bonus we offer: 

• Option to work abroad up to 25 days yearly 

• Over 300 euros to set up your home office and additional monthly home office allowance 

• Wide range of internal and external trainings, including free English, German and Spanish classes depending on the needs 

• Ticket restaurant or flexibility to exchange it for other benefits 

• Life, accident, and Health Insurance 

• Collective Life Retirement Plan  

• 2000 referral bonus if you bring other talented people like you 

• Special banking and insurance conditions plus Exclusive Employees discounts 

• Functional diversity benefits 

• Events: summer and Christmas party, different activities like hiking, investment, beach volley club and many more 

• No dress code 

#LI-Hybrid 

Primary work location is Barcelona, Poblenou. Please apply with your CV in English.   

Diversity & Inclusion 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. 

So be challenged. Be inspired. Help us make a difference.