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Klinc - IT Operations Engineer Support


We’re Zurich’s startup, based in Barcelona and a fast-growing insurtech player in Europe.

At Klinc, you will be able to have your dream job and enjoy the best of both worlds; on one side, the strength and recognition of a multinational company, supporting you in every step of your career. On the other hand, a fast-paced and flexible environment, where you will be able to develop your creativity and innovation without limits.

Our mission? We want to reinvent insurance to make it more valuable to people. We want to give access in a click and make a real impact on everyone’s lives, and of course, surrounded by a great team!

That’s why we are looking for you: Top performer, full of ideas and a passion of making an impact through technology, Klinc is your place!


What are we looking for?


We started this adventure only 3 years ago with a team of 5, today we are almost 60 people trying to transform insurance, do you want to join this great adventure? We’re looking for an IT Service Manager support to help de IT area on our digital platform in terms of operations support, bring technical solutions and improvement plus access management.

Your day to day will consist of:


  • Research and analyze Incident Management situations to restore the service within SLA’s
  • Ensure service availability and capability. We need full availability 24/7 to ensure the right service levels.
  • Automation, monitoring, and root causes research.
  • Coordination, and stakeholder management including 3rd parties.
  • Reporting and Access management for production environments.


What do we need?


  • Used to provide solutions and collaborate with front and backend developers.
  • Experience working on Service Management related roles.
  • Experience working on cloud based infrastructure environments with Azure.
  • Used to work with agile frameworks.
  • Communication skills stakeholder management.
  • Analytical skills and decision making for Project management.
  • Good understanding and communication in English.


About us


Our nearly 55,000 employees in more than 215 countries and territories are the foundation of our success. They are the ones who enable companies and communities to confront a world of risk with confidence. Imagine if you could help people do this all over the world. You would give them confidence and peace of mind by protecting what they love the most. It is a great challenge, but you will have the support of a great international team that is ready to help you so that you can reach your full potential and thus fulfill our promises.


We have already started and we are changing the way of making insurance. For this we need talented people, the desire to learn and passion! Will you join us?

"Zurich, 14 consecutive years as Top Employer"


Zurich Insurance has the policy to be an equal opportunity employer. We aim to attract and retain the best qualified individuals available, without regard to criteria such as race/ethnicity, national origin, religion, gender, sexual orientation, age or disability. 



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