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Lead UX


What are we looking for?


We are looking for a Lead UX to join the Technology team. Your objective will be to Contribute within our digital and agile transformation by defining and developing User Experience practice in the development of Zurich digital products.



Your day to day will consist of:


  • Be a fierce advocate for the "user".
  • Conceive, lead and ensure the consistency of Zurich's user experience in the use of different applications and channels.
  • Collect business needs and insights and transfer them to evolve our Design System.
  • Ensure the correct implementation of the DS between the different teams and the consistency of the required evolutions.
  • Lead the UXs community and its activity in the different teams.
  • Promote the knowledge of tools, techniques, or disciplines related to user experience design to facilitate its adoption among the company's different areas.
  • Train or coach different profiles at teams in research techniques, prototyping, etc.
  • Define the types of deliverables and features by the UX working in the company. - Be part of the development team in strategic products and services.
  • Be able to carry out the different activities related to UX E2E, from service design and research to UI Design or test.


What do we need?


  • Passionate about UX.
  • Experience on design thinking, ideation techniques, customer journey and service design.
  • Know how to design and develop user research as well as user testing.
  • To have led user experience teams.
  • Have implemented or participated in the implementation of a Design System.
  • Prototyping and UI design through wireframes and high-fidelity designs.
  • Graphic design skills.
  • Proficiency in Sketch, Illustrator and Photoshop or similar toolset.
  • Have worked with development teams, side by side.
  • It would be desirable that you have notions of html5, javascript and CSS. We believe this helps to make the design of our DS components more efficient.
  • Be familiar with adaptive frameworks (preferably scrum and kanban).
  • Knowledge on product management tools such as Jira and Confluence.
  • Fluent in Spanish and English (reading and writing).
  • Good problem-solving skills.
  • Excellent verbal communications skills.
  • Team-player.




For being from zurich

At Zurich we want to take care of you, and these are some of your benefits:

- Flexible compensation.

- Restaurant card.

- Home office voucher.

- Flexwork: 20 hours a week to work where and when you want.

- Pension plan - Life insurance.

- Bank and insurance offer.

- Discount in gyms.

- Zurich Wellness, sports activities.

- Zurich Sports Club, free registration for marathons and popular races.

- Free English classes.


About us


Our nearly 55,000 employees in more than 215 countries and territories are the foundation of our success. They are the ones who enable companies and communities to confront a world of risk with confidence. Imagine if you could help people do this all over the world. You would give them confidence and peace of mind by protecting what they love the most. It is a great challenge, but you will have the support of a great international team that is ready to help you so that you can reach your full potential and thus fulfill our promises.



We have already started and we are changing the way of making insurance. For this we need talented people, the desire to learn and passion! Will you join us?


"Zurich, 14 consecutive years as Top Employer"


 Zurich Insurance has the policy to be an equal opportunity employer. We aim to attract and retain the best qualified individuals available, without regard to criteria such as race/ethnicity, national origin, religion, gender, sexual orientation, age or disability.

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