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Rewards Program Product Manager LiveWell


Our opportunity


LiveWell by Zurich is a digital, health and wellbeing solution designed  to engage and support corporates, employees and individuals on their health journey. We operate in global and local markets with the key mission of creating healthier, happier lives. Zurich LiveWell Services and Solutions Ltd (“Zurich LiveWell”) takes a holistic approach to health and wellbeing across physical, mental, financial and social health because all these areas need to be in balance to drive optimal performance.


Our aim is to empower individuals to own their total health and wellbeing through health education, best-practice prevention focused on lifestyle activities, goal setting, health challenges and responsive health services such as telemedicine.




Your role


Strategically drive the development, market launch, and continual support and improvement of the company’s products, channels and features. The product manager must be comfortable in the eye of the UX, TECH and Business storm. Equally importantly they must foster a genuine empathy for users that ensures we are making measurable health improvements to the lives of our userbase. Celebrate their wins. Support them on their journey.


Particularly, looking towards leading, developing and growing the Rewards (points and rewards) program set to drive engagement, behavior change and celebrate successes with users. Reaching into all areas of the LiveWell proposition, the role leading the Rewards program is both a large component and support lever for the rest.


As a Rewards Program Product Manager LiveWell your main responsibilities will involve

  • Develop, deliver and maintain a complete product specification, including cross functional business requirements.
  • Engage with business, tech and UX to drive a user-centred product development approach that starts with why?
  • Conduct product and market evaluations by keeping up to date with changes and developments in the market.
  • Elicit feedback from users, customers and clients to ensure we are solving for real market problems and adjust the roadmap accordingly.
  • Plan and execute the product roadmap along with the delivery manager
  • Ask questions – find solutions. Why do stressed people hate meditating, how do we help men lose belly fat, what’s the ROI on a partnership with FIFA?
  • Drive the product funnel – to ensure all business stakeholders are onboard with the solution. Cultivate a co-creation environment with the rest of the business.
  • Identify, own and maintain relevant risk, legal and compliance requirements to ensure GREEN market launches across the globe.
  • Work with the head of product on developing solutions that live as much in the product as out of the product – solutions aren’t always about adding another feature.
  • Impact analysis on product systems (data, rewards, operational load, cost of sale)
  • Set feature and product KPIs that balance growth, revenue and human impact.


Your Skills and Experience


As a Rewards Program Product Manager LiveWell your skills and qualifications will ideally include:


  • 5 years’ experience in product management
  • Ideally has experience as a product manager in digital product development – preference to products in the health and wellness space.
  • Outstanding written and verbal communications skills with the ability to
  • communicate complex pain points and their solutions to different audiences.
  • Experience in working with multiple business stakeholders
  • Relevant certificates, honors or master’s degree
  • Strong appreciation for design
  • Understands how to tell a narrative – an appreciation for narrative
  • Experience in rewards and loyalty programs
  • Good understanding of gamification mechanisms and points progression


Additional Information


As well as a competitive salary and a yearly bonus we offer benefits package which includes:

  • Option to work remotely within Spain up to 80% - you choose
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Pension Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts


Primary work location is Barcelona. Please apply with your CV in English.


Who we are


Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.


So be challenged. Be inspired. Help us make a difference.


At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.


Why Zurich


At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s):  ES - Barcelona 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Laura Santamaría Rodríguez

Apply now »