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Senior IT Business Analyst


Our Opportunity


Join and help us augment a multidisciplinary and high-profile team of business analysts, project managers, solution architects and developers working on key applications and strategic projects for Commercial Insurance – Zurich Resilience Solutions with an ambitious goal: deliver global applications that enable Zurich Resilience Solutions best practices and trusted risk assessment methodologies.

The Senior IT Business Analyst will be responsible for intake and analysis of application features demand on a global basis. Will lead and / or complete the elicitation of business requirement and validates their translation into solution requirements to ensure their implementation throughout the project life cycle. Will also prioritize the feature development backlog and identify critical path dependencies for release cycles.

If you have a sound knowledge in both, IT and the insurance industry and a vast interest to deepen your domain knowledge in Commercial Insurance, we look forward to receiving your application.  


Your role 


As a Senior IT Business Analyst your main responsibilities will be:


  • Analyze, define, and produce detailed business/customer requirements in collaboration with subject matter experts
  • Identify and evaluate specific technology opportunities to enhance business efficiency and/or customer service
  • Validate solution specifications (in collaboration with the application development team)
  • Perform quality review on solution
  • Manage user acceptance testing in collaboration with beta user test community
  • Implement platforms including change management, and training and delivery in collaboration with Zurich Resilience Solutions countries
  • Manage projects and produce project appraisals, cost benefit/risk and impact analysis
  • Assist in the preparation of strategic plans including contingency
  • Prepare backlog prioritization recommendations
  • Provide support to Zurich Resilience Solutions platforms support team when required in resolving queries/errors and ensuring technological problems are resolved quickly and efficiently
  • Translate business objectives into clearly defined business cases, costs or schedules in order to support achievement of a work area
  • Develop, propose and, where appropriate, lead the implementation of initiatives to improve processes, develop policies and support innovation in the Zurich Resilience Solutions field
  • Analyze key themes from data around risks and loss to identify how different scenarios may have an impact upon the business
  • Contribute to the development of processes and policies aligned to global standards that support global, regional, or local needs
  • Manage key internal and external stakeholder relationships across the organization to ensure effective relationships and achieve engagement to change


Your Skills and Experience  


As a Senior IT Business Analyst your skills and qualifications will ideally include: 


  • At least 5 years in a Senior IT Business Analyst role, ideally supporting application development in large, complex organizations
  • Sound IT Business Analyst skill set (e.g., problem-solving analytical skills, requirement engineering, design thinking, agile methodologies)
  • Advanced Communication skills in written and spoken English
  • Proficiency in Teams, Outlook, Word, PowerPoint, Excel, and Project
  • Experience working in Agile methodology (Scrum, Kanban) and tooling (e.g., Azure DevOps)
  • Team player who is skilled at building up and managing stakeholder relationships
  • Proven ability to work in a multi-cultural environment
  • Good self-management skills and stress resilience
  • Highly organized with very good attention to detail
  • Bachelor’s or master’s degree in relevant field
  • Experience in project management is a must
  • Spanish and German language skills are a plus
  • Sound knowledge of the insurance industry, ideally Commercial Insurance is of advantage



Additional Information 


 As well as a competitive salary and a yearly bonus we offer benefits package which includes: 


  • Option to work remotely within Spain even up to 100% - you choose 
  • Flexible working hours 
  • Wide range of internal and external trainings 
  • Free English, German and Spanish classes depending on the needs 
  • Ticket restaurant 
  • Life Insurance 
  • Pension Plan - after 1 year in the company 
  • Referral bonus if you bring other talented people like you 
  • Special banking and insurance conditions 
  • Exclusive Employees discounts 


Primary work location is Barcelona, Poblenou. Please apply with your CV in English by clicking on the button “Apply online”. 


Who we are  


Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.  


Diversity & Inclusion 


At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. 


So be challenged. Be inspired. Help us make a difference. 

You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!


  • Location(s):  ES - Barcelona 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Alvaro Gallego Zazo

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