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ServiceNow ITOM / Discovery Administrator

92256

Our opportunity

 

We are seeking a ServiceNow IT Operations Management Discovery Administrator to join our Service Now Team based in Oklahoma City in support of the expansion of the global Service Now Platform for Zurich & Farmers Insurance.

As a ServiceNow IT Operations Management Discovery Administrator you will be responsible for configuring and administering on the ServiceNow Platform with a particular focus on ITOM. The ServiceNow team implements, supports, maintains, operates and upgrades Enterprise ServiceNow solutions. The successful candidate must establish and maintain relationships both within both Zurich and Farmers and with external clients.

 

Your role

 

As a ServiceNow IT Operations Management Discovery Administrator your main responsibilities will involve:

 

  • Configuring and administering on the ServiceNow Platform with a particular focus on ITOM
  • Maintaining the integrity of the CMDB and Discovery processes
  • Reviewing CI quality with owners of data
  • Designing enhancements and improvements for the maturity of the Discovery and ServiceNow Platform
  • Establishing and maintaining relationships both within both Zurich and Farmers and with external clients. 

 

 

Your Skills and Experience

 

As a ServiceNow IT Operations Management Discovery Administrator your skills and qualifications will ideally include:

 

  • Experience with ServiceNow and ITOM configuration management database (CMDB) services in an enterprise production environment.
  • ServiceNow Fundamentals Certified, including knowledge ServiceNow Discovery Fundamentals.
  • Demonstrate a strong understanding of the underlying ServiceNow framework and architecture, which includes understanding relational databases. Understanding of database query language (specifically SQL),
  • Knowledge of Amazon Wed Services (AWS), including leveraging EC2, EBS, RDS and Cloud formation services in an enterprise production environment.
  • Knowledge of Service Mapping and Event Management.
  • Knowledge of troubleshooting and customizing Discovery Patterns or probes using Pattern Editor.
  • Knowledge of Windows Server administration, Active Directory, LDAP, Group policy objects and permission levels.
  • Knowledge of UNIX or Linux Server administration, including user permission levels.
  • Knowledge of scripting languages (Powershell, Angular JS)
  • Demonstrate strong technical (English) communication skills, able to communicate complex technical concepts in great detail, clearly, to other technical and non-technical people.

 

Additional Information

 

As well as a competitive salary and a yearly bonus we offer benefits package which includes:

  • Option to work remotely within Spain even up to 100% - you choose
  • Flexible working hours
  • Wide range of internal and external trainings
  • Free English, German and Spanish classes depending on the needs
  • Ticket restaurant
  • Life Insurance
  • Pension Plan - after 1 year in the company
  • Referral bonus if you bring other talented people like you
  • Special banking and insurance conditions
  • Exclusive Employees discounts

#LI-Hybrid

Primary work location is Barcelona, Poblenou. Please apply with your CV in English by clicking on the button “Apply online”.

 

 

Who we are

 

Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises.

  

Diversity & Inclusion

 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

 

So be challenged. Be inspired. Help us make a difference.

Why Zurich

 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

  • Location(s):  ES - Barcelona 
  • Remote working:
  • Schedule: Full Time
  • Recruiter name: Alejandra Maria Valladares Espinoza

Apply now »