Wording Operations Specialist, Prime

Hey!

I am Paula, the recruiter for this role. I love to travel around the world and learn about new cultures. Lovely to meet you!

Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your career. I am sure by now all offers look the same.

I will be honest with you, at Zurich we do not claim to be perfect, but we are pretty cool! If you want to know why, keep reading!

But first, THANK YOU for showing interest in our company. We know that a job search can be challenging, but don’t worry, what goes around comes around!

Let’s get straight to the point! I will try to sum up our DNA in 2 essential points:

• We love volunteering but we prefer to be Change Activists. What does that mean? We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. This year alone, we have already volunteered for over 14000h!

• At Zurich we say it loud and clear: We are proud of our colors, we believe that a diverse and inclusive team makes the difference. We don’t discuss disability, we discuss capability! We want you to be yourself, without closets in between or glass ceilings making you fragile. 50% of our high responsibility positions are occupied by women (including our Executive Committee). Do you know that we produce our own podcasts about gender identity? We are building a company were everyone is welcome!

At this point you might be asking yourself: Paula, how will be my day to day?

We are currently looking for a Wordings Operations Specialist to join our International Programs Service Centre team based out of Barcelona, Spain. As part of the Underwriting Operations team this role will work closely with the Global Property Technical Underwriting Team, Receiving and Producing Zurich Countries and Transformation Team within the Commercial Insurance.

Your day to day will be the following:

Wording Library and Roll out

• Establish and maintain the global wording / endorsement library for Property Prime Product
• Assist in the development and maintenance of template/ clauses from which the policy document can be drafted
• Plan and facilitate new wording roll outs as well as upgrades of existing products in collaboration with the project team and technical underwriting
• Manage & communicate process changes to the stakeholders in the network and collect feedback about product and process improvements
• Organize & provide support with trainings as needed

Digitalization & Performance

• Work closely with wording digitalization project team
• Reflect any product / process changes in the required internal systems / tools (wording digitalization, MIA, NEO, IPS, etc.) 
• Participate and assist with UAT
• Analyze current country and network partner capabilities including portfolio landscape
• Run and analyze various reports as needed

How do you know you fit in? I’ll explain:

Don’t worry, we are not asking you to save the planet or meet 100% of the requirements.  

Your skills and qualifications will ideally include:

• Insurance or legal background (is preferable but not essential)
• Previous experience working in multinational environment (an asset)
• Education diploma in Business Administration, International Business, Law or equivalent
• Well organized with strong attention to details
• Effective communicator – both written and verbal
• Strong problem-solving skills and confidence in working closely with colleagues from across many countries and various areas of the business.
• Fluent in English (other languages is an advantage)

#PorSerDeZurich, you can choose the benefits that best fit your needs. We all know that “to each their own”.

• FlexWork: We love flexibility. We want to offer you a flexible hybrid mode so that you can organize your work schedule as you wish. We also offer you a home office extra bonus.
• We believe you learn by doing, which means we allow movement of our employees in between different departments, both locally and at an international level thanks to the program “Talent in Motion”. And so, you can further your knowledge and growth, we offer English classes, training, and a personal mentoring program.
• Flexible remuneration: You will be able to choose what suits you best! Choose from medical insurance, training, volunteering programs, kindergarten and so much more!
• At Zurich we know that putting a smile on someone else’s face is easier than you think! That’s why we are activists! We will gift you a whole working day to dedicate to the cause that is closer to your heart.
• Referral bonus if you bring other top talent like you! Just remember - we are not looking for perfection, so feel free to share my contact information with people you know who might be a good match, and I will be happy to meet them.
• If Sport Spice as always been your favorite, now is your chance to get fit! Marathons, gym discounts and much more! Are you ready to go?
• Do you prefer the beach or the mountains? You will have 25 vacation days, plus insurance day and your birthday to do all the things you love the most. But fear not, we mean real digital disconnection. Because we all know life is short and you deserve a good rest!
• At Zurich we think about the future, therefore offer a retirement plan and life insurance and discounts in banking and other insurance products.

If you managed to read up to this point, THANK YOU! We are pretty cool, aren’t we?

If you feel butterflies in your stomach and you think we are a match, send smoke signs… or your CV if you think the smoke thing won’t cut it.

And to top it off, do you want to know what Zurich employees think? I could tell you we are nº1 Top Employers in Spain, but we would love you to hear it from our people by visiting our Glassdoor profile. No blessing in disguise!

I hope to meet you soon!

Paula Moreno.