Lead Application Subject Matter Expert

Our opportunity

Lead Application Subject Matter Expert #LI-Hybrid

Your role
As Lead Application Subject Matter Expert, your main responsibilities will involve: 

• Coordination, support and leadership of the assigned team
• Implement Service Delivery framework for new customers/applications and act as IT Service Manager for actuarial teams
• Ensure IT meets Business and Service Requirements, including valid Service Level Agreements and Budgets
• Regular communication with key stakeholders
• Develop technical skills for solution integration, analyse system landscape and dataflows, and enforce Third-Party Solutions integration
• Conduct Service Reviews, monitor/report KPIs and SLAs, and ensure IT Governance & Compliance.
• Coordinate teams for IT solutions delivery, manage IT Stakeholders, and ensure availability of IT hardware/software/tools
• Communicate with clients to meet their needs, design projects to improve IT processes and systems, and maintain inventory of technological tools

Your Skills and Experience

As Lead Application Subject Matter Expert, your skills and experience will ideally include:

• 5+ years on similar position
• Proven experience as a Team Leader
• Strong stakeholder management
• Good communication and anticipation skills, to be able to delegate work to others and to enable them
• Experience and proven track record in managing Customer / Supplier Relationships (both sides).
• Experience in managing Software Development Lifecycle - Software Releases, Testing and Deployments General IT Affinity Understanding of
• Cloud-based Technologies and Offerings (e.g. Microsoft Azure, AWS) Cloud Integration Management and Technologies (Network/Firewall, Security (Authentication / Encryption), Resilience / Disaster Recovery
• Testing. Standard Applications (Office, Voice, Mobile, Mail)
• Basic Understanding of IT Project Delivery Methodologies (Waterfall, Scrum)

We offer

Apart from monthly salary offer starting from 4 600 EUR/gross and a yearly bonus we offer benefits package which includes:

Working time benefits

Personal days off, Concentrated work week, Additional vacation, Home office, Extra days off at occasion of childbirth, Sabbatical leave, Workcation

Monetary benefits

Life insurance from Zurich Austria, Compensation for salary loss during sick leave, 3rd pension pillar contribution, Risk Life Insurance, Meal contribution on top of the legally required minimum, Years of service bonus, Wedding bonus, Baby bonus

Other benefits

Edenred electronic cafeteria, Public Transport contribution, Maternity leave benefits, Company and team events, Free parking at the office building, Massages in the office

Learning/Development

Professional Certifications, Online Education Portals, Extensive Onboarding program, Strengths based culture (GALLUP)

• Location(s): Bratislava
• Hybrid working: It would be nice to meet you in the office 2-3 times a week, if you live close by. We are also open to hear your preference to work from home more often
• Schedule: Full-time

About us

At our company, we recognize the importance of fostering an open-minded, safe and inclusive environment for everyone. We stand with diversity and respect different backgrounds and lifestyles. That's why we've implemented numerous initiatives to ensure our employees feel comfortable, accepted, and respected at all times.