Claims Handler Liability & Financial Lines

Zurich Insurance is currently looking for a positive and outgoing Claims handler for Liability & Financial Lines to join our team in the Netherlands. Zurich is one of the most specialized insurance companies within non-life insurance for local and international business in the Netherlands’ market. Our Netherlands’ Claims department works with a wide range of claims within different Lines of Business for customers in the Netherlands as well as in the rest of the world.

This is a hybrid role where you will be working from our office in The Hague, the Netherlands. Parttime (minimum 60%) is possible.

Key Accountabilities

As a Claims Handler, your main responsibility will be to handle Liability claims of different complexity in the most effective, proactive, and efficient way whilst delivering excellent claims service supporting both the customer and Zurich. Communicate with all stakeholders, such as customers, brokers, claimants, experts, underwriters, and claim colleagues. The job includes gathering of relevant evidence and information to accurately assess the value of the claim and to recognize potential fraud/recovery indicators. Your responsibilities include:

• Asses and determine claims, within the approval authorization frame, on insurance policies on liability & financial lines
• Undertake effective investigation to enable accurate and prompt liability decision making
• Set up and coordinate the process and assess the need for (external) expertise
• You will effectively capture all new claim reports and other relevant information with accuracy
• Effectively manage the claim journey and expectations whilst maximising the utilisation of our chain suppliers (brokers)

What are we looking for?

• Minimum a bachelor’s degree, a law background is preferable
• Preferably a few years of experience of working within a technical Liability claims environment, experiences with handling of bodily injury claims are a plus
• Good Technical knowledge along the claims handling core processes
• Good verbal and written communication skills in both Dutch and English are required
• Service-obsessed: you recognise the benefit of providing excellent service to customers

We offer  

An international, entrepreneurial, and informal working environment with professional growth and development opportunities. We offer a package that aligns with your experience and the responsibilities of your future role.

Who we are   

Looking for a challenging and inspiring work environment where you can make a difference? Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Millions of individuals and businesses place their trust in Zurich products and services every day.   

Are you ready to start a new adventure at the forefront of the commercial insurance industry?   

Our 61’000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. If you are looking to be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises, join Team Zurich! 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 

Be challenged. Be inspired. Help us make a difference.  

Only direct applications are processed. No acquisition via third party companies.