Senior IT Delivery Manager & Chapter Lead

Located in Diegem, our IT Hub team is the backbone of application development and maintenance for Zurich's Commercial Insurance business units in Belgium, Denmark, Finland, France, Netherlands, Norway, and Sweden.

As the Senior IT Delivery Manager & Chapter Lead, you will be responsible for the end-to-end delivery of multiple projects, ensuring seamless stakeholder management and execution.

This is a fulltime hybrid role where you will be working from our office Diegem, Belgium.

Your Role:

The Senior IT Delivery Manager & Chapter Lead will take the responsibility of end-to-end Project Oversight, overseeing all phases of project life cycles, from inception through planning, execution, monitoring, and closure; Resource Allocation in ensuring optimal allocation of resources across projects, balancing workload and skill sets within the team; Risk Management in identifying potential risks and develop mitigation strategies to keep projects on track; Budget Management by developing and managing budgets, ensuring projects are delivered within financial constraints; and Performance Tracking by utilizing metrics and KPIs to track project performance and regular reporting on progress to senior management and stakeholders.

She/he will also be leading the Analysis chapter that consists of several product owners and business analysts working in multiple Agile squads to serve predefined business objectives.

The role is based in Diegem but team is geographically distributed, mainly between Brussels and Stockholm.

What we are looking for:

• Proven experience (min.10 years) as a program/Project manager, with a minimum of 5 years as a direct people manager;
• Proven experience with complex stakeholder management;
• Masters in Computer Science, Mathematics or Economics, or equivalent;
• Experience in insurance domain is an additional benefit;
• Fluent in English is a requirement;
• Ability to work effectively with cross-functional teams and diverse stakeholders
• Understanding of Agile methodology
• Ability to communicate technical details to non-technical stakeholders

We offer  

An international, entrepreneurial, and informal working environment with professional growth and development opportunities. We offer a package that aligns with your experience and the responsibilities of your future role.

Who we are   

Looking for a challenging and inspiring work environment where you can make a difference? Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Millions of individuals and businesses place their trust in Zurich products and services every day.   

Are you ready to start a new adventure at the forefront of the commercial insurance industry?   

Our 56’000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. If you are looking to be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises, join Team Zurich! 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 

Be challenged. Be inspired. Help us make a difference.  

Only direct applications are processed. No acquisition via third party companies.