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Senior SAP IT Business Analyst


We are seeking a skilled Senior SAP IT Business Analyst who is specialized in SAP FS-RI  to join our team of business analysts, solution architects, and developers. In this role, you will play a pivotal role in supporting critical applications and strategic projects within Commercial Insurance International Programs at Zurich Insurance.

Initially, your primary focus will be on the ZIRIS Team, where you will be responsible for maintaining and enhancing Zurich's core reinsurance system, ZIRIS (Zurich Integrated Reinsurance System SAP FS-RI). This system is utilized by various Zurich Units.


You will be responsible for handling small user requests from start to finish and ensure that these requests are effectively addressed, this includes interacting with internal stakeholders such as business users/managers and second-level support representatives, as well as our external development team

For larger user requests and projects like roll-ins, migrations, release upgrades, module implementations, creation of new interfaces/workflows, etc., you will join a team based on the project's nature and your experience. This may involve taking on roles such as Business Analyst, Tester/Test Manager, Product Owner, Reconciliation Manager, Cut Over Manager, Migration Manager, Project Manager, or similar, and work in accordance with the project plan and deliverables.

It is highly desirable for you to have a solid understanding of both IT and the reinsurance industry, as well as a keen interest in expanding your knowledge in Commercial Insurance and International Program business, in addition to your expertise in SAP FS-RI.


This is a full-time, hybrid role, based out of our office in Diegem, Belgium.


Your day to day will be the following:


  • Analyze business requirements, propose solutions/designs, and facilitate requirements gathering sessions.
  • Coordinate with business stakeholders and development team to ensure effective communication and collaboration.
  • Manage testing, training, and documentation for projects.
  • Provide expertise on as-is/to-be models during requirements elicitation.
  • Support backlog management and ensure deliverables and timelines are met.
  • Adapt and apply different delivery methodologies as needed.
  • Identify and define short/mid-term requirements aligned with long-term business visions.
  • Perform quality review checks on project deliverables.
  • Participate in test planning, implementation, and training activities.
  • Conduct post-implementation activities, including problem-solving and benefit measurement.
  • Support production support and maintenance activities for core Underwriting and International Programs platforms and applications.


What we are looking for?


  • Proven experience as a senior business analyst specifically with SAP FS-RI with  a solution and delivery mindset.
  • Strong knowledge of the reinsurance industry and ability to capture complex business requirements.
  • Competence in conceptualizing solutions and strong problem-solving skills.
  • Experience in agile delivery environments and application testing.
  • Bachelor's degree in IT, business information, or equivalent.
  • Balanced mix of business acumen and technology/systems knowledge.
  • Advanced English language skills.
  • Additional knowledge of SAP ABAP, SAP BW, or accounting is a plus.
  • Client-oriented team player with attention to detail and excellent communication skills.
  • Opportunity to expand business analyst skills to other Commercial-Insurances systems and processes in the long run if needed.


We offer  


An international, entrepreneurial, and informal working environment with professional growth and development opportunities. We offer a package that aligns with your experience and the responsibilities of your future role.


Who we are   


Looking for a challenging and inspiring work environment where you can make a difference? Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Millions of individuals and businesses place their trust in Zurich products and services every day.   


Are you ready to start a new adventure at the forefront of the commercial insurance industry?   


Our 56’000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. If you are looking to be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises, join Team Zurich! 


People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.

Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 


Be challenged. Be inspired. Help us make a difference.  


Only direct applications are processed. No acquisition via third party companies. 




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