Risk and Controls Manager

Location: Douglas, Isle of Man

Closing date for applications: 27th February 2025

Are you the Risk and Controls Manager we're looking for?

Join our team as a Risk and Controls Manager and play a pivotal role in our organisation! You will report directly to the Head of Technical Operations, supporting them in elevating First-Line Governance and Controls across the business. You’ll also take on people management responsibilities of a small Risk and Controls Team, while overseeing the control framework that includes IT Group Technology Operations and Business Resilience.

Key responsibilities:

Governance:

• First Line Ownership: Take responsibility for our Business Controls, establishing and maintaining high standards.
• Procedure and Framework Management: Ensure that all departmental processes meet their annual review requirements.
• Business Resilience Leadership: Integrate Business Continuity and Resilience plans into Fusion for ZIL IOM. Collaborate with Department Managers for annual reviews and take ownership of Corporate Centre BR requirements, including coordinating test events for DR emergency committees.
• Data Governance Oversight: Manage multiple data owners in alignment with new governance standards, ensuring compliance and excellence.
• Cross-Department Collaboration: Work closely with the COO to compile and report data, ensuring compliance with FSA standards.

Controls:

• Risk and Control Leadership: Oversee all Risk and Control outputs within Operations and Shared Services, representing Risk and Control for project oversight.
• ICIF Oversight for ZIL IOM: Conduct testing, gap analysis, and provide Control Owner support while ensuring quality with RACE Data and ICIF implementation.
• Support GTO Controls: Assist with the phased rollout throughout 2023/2024 in collaboration with the Group.
• Proactive Control Testing: Review control challenges and action plans, addressing issues in real-time.
• KRI Coordination: Manage Group Quarterly mandated KRIs across IT, Third Party Governance, and BR.
• Structural Adaptation: Ensure control gaps are mitigated effectively during organisational changes.
• Cultural Stewardship: Educate and inspire colleagues to prioritise controls and ensure evidence is integrated into all processes.

Your skills and experience:

• Background in Governance and Controls: A strong foundation in operational risk and controls or governance roles is essential.
• People Management Experience: Proven experience in managing or supervising a team, with the ability to mentor, motivate, and develop team members.
• Technical Proficiency: Expertise in Excel and other Microsoft Office applications.
• Attention to Detail: A keen eye for detail to maintain high standards.
• Collaborative Spirit: Strong team-working abilities to foster collaboration.
• Proactive Problem-Solver: Initiative in addressing challenges.
• Effective Communication: Excellent written communication skills to convey complex ideas clearly.
• Alignment with Zurich Values: A commitment to our core principles.
• Organisational Skills: Strong time management and organisational abilities, with an emphasis on quality and deadlines.
• Holistic Perspective: Ability to view problems from a broader perspective to guide toward suitable solutions.

If you are ready to take on this rewarding challenge and contribute to our success, we encourage you to apply. Join us and be a vital part of our commitment to excellence in risk and controls management!

Who are we? 

We are Zurich International Life!  
 
We support our fellow business units who provide life and savings products to markets around the world.  Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry. We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome.  

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust.     

This role is based in our state-of-the-art Isle of Man office alongside a further 360 employees at this location.
  
Why Zurich? 
Aside from our fantastic office space, which we demonstrate in our video, we have a great benefits and reward package.  
Please take a look at the video for an insight into Zurich: 
 
https://players.brightcove.net/5768412917001/default_default/index.html?videoId=6318953386112
 
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.