Supervisor of Life Insurance - Marketing (UAE Nationals Only)

Job Summary

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

In-Line with our Emiratization strategy, Zurich is looking to hire Emirati talents who are aspiring to develop and grow their career within the insurance industry. Working with global, diverse, and inclusive teams, we aim to guide and support you to unleash your skillset, explore your passions and make a positive impact beyond your role – Let's Grow Together.

To continue supporting Zurich Workplace Solutions (ZWS) and their marketing goals, we are seeking a tech-savvy specialist with the expertise to enhance our market presence. This role is integral to driving our marketing vision forward.

As a Supervisor of Life Insurance Section – Marketing, you will work closely with the Senior Marketing Manager to develop and execute targeted marketing campaigns. Your responsibilities will include content creation, marketing analytics management, website update  and event coordination, —all with the aim of increasing our reach and impact. Collaboration with internal teams and external partners will be key to ensuring that our activities align with our business objectives. We’re looking for someone dynamic and passionate, ready to make a meaningful impact in a fast-paced environment.
 

Job Accountabilities

As Supervisor of Life Insurance Section - Marketing, your role will involve: 

• Support the Senior Marketing Manager in developing content in Arabic and English to be fully compliant and aligned with the regulatory requirement. 
• Support ZWS with email marketing (SalesForce or other CMS), tracking performance metrics, gathering insights, and supporting reporting efforts. analytics through dashboard.
• Maintain and update the marketing compliance tracker to ensure records are accurate and up to date.
• Assist in the creation / update of new registration forms, FAQs, and presentations as per the inputs from CRM teams and members feedback.
• Develop surveys for admins and customers post-webinar, financial needs assessment, etc. 
• Collaborate with the web development team to update the website’s content and design.
• Organize events and webinars, manage Q&A sessions

Business Accountabilities 

• Anticipate, recognize and respond to needs of business. 
• Support implementation of members and customer initiatives. 
• Provide status updates for partner meetings.
• Resolve technical problems by referring to approved policies, procedures, specifications. 
• Problem solving capabilities and provide recommendations. 
• Provide technical expertise for short-term, defined scope projects.

Performance Management Accountabilities 

• Model behaviors that demonstrate commitment to corporate values. 
• Take accountability for participating in the performance management cycle. 
• Participate fully as a team member and contribute to the improved performance of the team. 
• Expand knowledge and exchange it with team members.
• Take action to manage own personal development.

Job Qualifications

To be successful in this role, you will need: 

• UAE citizen – Fluency in Arabic and English.
• Bachelor’s degree (or equivalent)
• Excellent English and Arabic written communication skills (online and offline content).
• Excellent English and Arabic verbal communication skills.
• Experience in a related field (Finance and insurance).
• MS office, Canva - Proficiency Level Advance
• Salesforce and any other CMS - Proficiency Level Advance
• Data Analysis: Proficiency in using data analysis tools like Excel, SQL, or specialized analytics software (e.g., Tableau, Power BI)
• Web Analytics: Knowledge of web analytics tools (e.g., Google Analytics) to track website traffic, user behavior, and performance metrics
• Marketing Analytics: Understanding of marketing metrics (e.g., ROI, conversion rates…) and how to analyze them

Additional requirements

• Ability to meet deadlines and to anticipate next steps or needs.
• Attention to detail and thoroughness. 
• Ability to multitask efficiently in an agile and efficient manner.
• Ability to build strong working relationships with key stakeholders.
• Excellent organization and time management skills.
• Demonstrable record of working hard, being a trustworthy teammate, holding yourself and others to high standards with roll-up-your-sleeves attitude and being kind to others.