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FoS Underwriting Governance Manager


Job Summary


Underwriting Governance Ireland Manager – European Economic Area (EEA)


Zurich Insurance Plc is looking for an Underwriting Governance Manager to oversee the underwriting quality and governance strategies, plans and processes in order to provide assurance that the EEA business operates efficiently, effectively and in accordance with agreed rules and frameworks from an underwriting perspective.

Your Role


As an Underwriting Governance Manager your main responsibilities will include, but not necessarily be limited to, the following:

Specific job tasks for area of responsibility will include:
• Establishment of the underwriting strategy for EEA business ensuring it aligns to ZIP Ireland Underwriting strategy where appropriate.
• Act as an effective liaison between cross border Underwriting and Governance teams.
• Ensures that underwriting controls and procedures for EEA business are in existence, of an appropriate quality, with supporting development and maintenance strategies.
• Assessing that appropriate evidence exists in relation to adherence to the above mentioned underwriting controls and procedures for EEA business.
• Contributes to, and leads (where appropriate) the ongoing development, implementation and maintenance of governance tools and assurance processes.
• Provides consultative support on local governance processes and practices.
• Contributes to the development of business effectiveness through monitoring of activity and making recommendation for change/remedial action.
• Ensures business compliance with all external legal, regulatory and compliance requirements.
• Ensures business compliance with all internal governance requirements (including Zurich Risk Policy).
• Participates in Integrated Assurance Activities and actions, as appropriate, e.g., to identify key risks, identify requirements for future programs.
• Maintain oversight of the monthly performance process/meetings undertaken by the Underwriters to ensure the overall performance of the EEA business, which may require attendance at meetings.
• Oversight and reporting on the performance management of the EEA portfolios including analysis to monitor the profitability of EEA business including managing change and remedial actions as required.
• Work to further develop technical underwriting standards, controls, practices and procedures including underwriting and process guides and policy documentation for EEA business, in line with Zurich Group Underwriting requirements
• Prepare reports for line management, oversight committees and regulators to provide assurance and oversight that controls process KPI’s are being met.
• Provide Ireland Head of EEA Oversight and Executive Committee with summary of portfolio performance quarterly ensuring that Management/Legal view reporting is clear and accurate.
• Carry out bi-annual reviews of Underwriting portfolio underwriting activities, the results of which will feed into the Ireland Governance Forum.
• Carry out bi-annual reviews or technical underwriting reviews (Ireland led where required) of underwriting activities and confirm compliance with Underwriting Guidelines.
• Liaise with cross border team to ensure correct reporting of data to Ireland from an underwriting perspective.
• Complete sign off of internal Data calls for reinsurance arrangements (where necessary).
• Participate in project work within the governance function and/or in cross-functional projects
• Supports the enhancement of the control environment working closely with cross border colleagues and representatives from other functions




Business Accountabilities


Business Accountabilities
• Promoting Risk Based Culture
• In order to promote an ethics-based culture within the Governance team:
• Develop and execute a training and awareness strategy, implement Compliance training and provide management with relevant metrics
• Maintain the Group Policy relating to reporting of violations and concerns and provide management with relevant metrics
• Ensures a consistent and efficient adherence to the Group’s risk management framework. Promotes a sound risk awareness culture by linking strategy, day-to-day business execution and reward system to risk, in order to support the decision making process for business area, business unit or function.


Compliance Solutions
• In conjunction with Compliance, assess new laws and trends and their applicability and implementation to Zurich’s operations in the jurisdiction in order to ensure that they are fully identified and managed
• Advise the first line of defence with respect to policies (i.e., their adoption, development, implementation and maintenance), practical guidance, training, relevant controls, and processes for mitigation of risks  
• Advise and support business management in its regulatory relationship management regarding topics from group policies thereby upholding the organization’s public image.
• Underwriting Assurance
• Conduct an annual underwriting  risk assessment to satisfy minimum internal and external regulatory requirements and validate assessment results with local management and governance committees
• Oversee and document the underwriting assurance planning process in conjunction with the Underwriting Excellence team defining and prioritizing forthcoming activities to sufficiently address regulatory requirements, business concerns and compliance risk exposures identified through the risk assessment and other risk assessments
• Share monitoring results and agree on actions with senior management and other relevant stakeholders and follow up with business on agreed improvement actions
• Ensure underwriting oversight and provide assurance to management and appropriate governance bodies that risks within Underwriting for EEA business is appropriately identified and managed.


Project Management
• Organize and deliver functional projects within the defined scope and timeframe and in accordance with agreed cost and quality targets
• Accountable for the completion of functional projects and the project deliverables to required level of quality
• Participate in project steering committees for key projects, ensuring that all relevant requirements and considerations are taken into account.


Performance Management Accountabilities
• Model behaviours that demonstrate commitment to Zurich behaviours and values.
• Educate team members and business partners on area of technical expertise.
• Provide guidance and support for team members.
• Take action to manage own personal development and encourage others to do the same.


Your Skills and Experience


As an Underwriting Governance Manager your skills and qualifications will include:


• Bachelor’s Degree or equivalent
• 10 years + relevant experience


• Insurance qualification or other relevant post graduate qualification preferred


• Travel - 10 - 20%


Working from Home
• 50 – 100% for remainder of 2021
• 2022 will be be a hybrid working model

Additional Information



Primary work location Dublin or Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Jemma Doran is looking forward to receiving your application by clicking on the button “Apply online”.


Who we are


Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!


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