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Scrum Master


Job Summary



Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply.

Key Accountabilities

The Scrum Master will be responsible for enabling and maximizing our ability to exploit Cloud for business benefits, while ensuring team’s good performance, customer satisfaction, cost effectiveness, operational integrity and adherence to relevant industry best practices. It is expected that the Scrum Master will undertake a wide variety of roles related to the strategic development of Cloud platforms, Cloud product management, project and life support.


The role of Scrum Master is part of the leadership team in our Cloud Centre of Excellence. The Cloud Centre of Excellence (CCoE) is a cross-functional team responsible for developing and managing the cloud strategy, governance, and best practices that the rest of the organization can leverage to transform the business using the cloud. The CCoE helps lead the organization in cloud adoption, migration, and operations.
In this role, you join a team of highly skilled platform engineers responsible for the end-to-end ownership and delivery of public cloud services. You will be provided with guidance and training to facilitate your development within this role.



  • Leading at least one Scrum Team implementing services and environments using infrastructure as code.
  • Guiding the team(s) and organisation on how to use Agile/Scrum practices and values
  • Preparing reports and reporting regularly to project sponsor and stakeholders, improving transparency to allow the product and projects to be governed based on the organisations governance requirements.
  • Supporting and developing Agile environment with the Product Manager
  • Removing impediments ensuring the team(s) deliver the business outcomes agreed to.
  • Facilitating discussion, decision making, and conflict resolution.
  • Facilitating the Scrum ceremonies including sprint planning, daily stand up, sprint retrospectives and release planning.
  • Ensuring that the team(s) delivers high-quality software on time meeting the business goals.
  • Provide input to the Management team to drive improvements in delivery, technology and structure.

Job Qualifications


  • Be a certified Scrum Master
  • Have experience in playing the Scrum Master role for at least one year with a software development team.
  • Have knowledge of various patterns, anti-patterns and techniques to ensure that Scrum can be applied effectively to this organisation.
  • Relevant degree or diploma programme of study.
  • Experience of working with the latest automation tools in a DevOps and Agile environment.
  • Familiarity with version control platforms e.g. Git, Perforce, SVN, TFVC.
  • Proven ability to succeed in collaborative work environments using Agile/Scrum methodologies.
  • Have experience of Software Engineering.
  • Have experience in working in a continuous delivery software production environment.
  • Managing relationships with third party vendors.
  • Experience of developing test plans and delivering results to schedule.



  • Expert level knowledge of Azure or AWS with associated certifications.
  • Expert knowledge of Atlassian toolset.
  • Experienced in the delivery of Infrastrcture as Code (IaC) in an Agile environment.
  • Working knowledge of configuration management tools e.g. Cloud formation, Ansible, Terraform, Powershell.

Short Description


Additional Information


Primary work location is Blackrock based but occasional travel may be required to other Zurich locations typically within Europe. Hybrid working supported.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Marie Byrne is looking forward to receiving your application by clicking on the button “Apply online”.


Who we are


Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.


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