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Senior Business Analyst - Fareham - (Part-Time, Job-Share, Full-Time)


Location: Fareham/Hybrid working

Closing date: 9th October 2023



The opportunity: 


Are you solution-focused, with the ability to bring people together to get the right results and outcomes for the business? Are you able to build solid relationships that enable you to influence key stakeholders? Do you enjoy challenging the norm and finding solutions that put the customer at the heart of everything that you do?


Here at Zurich, we are passionate about our people and our customers which is why we are growing our workforce significantly over the next year. As a result, we are looking for a team of Business Analysts to join us.


Our BA roles involve working on a wide variety of projects for both Life and General Insurance facing projects, tailored to your own development needs. You'll be covering a range of topics from new product and platform launches to technology refreshes and delivering significant business change, whilst maintaining a healthy work/life balance.


Working within our shared service UK Business Analysis team, you will have an opportunity to further develop your analysis skillset in a broad and varied change portfolio. You will also be part of our highly engaged Business Analysis practice, working with like-minded colleagues in a supportive environment to contribute to the maturity of the business analysis capability.


Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at the interview about the flexibility you may need.



What will you be doing? 


  • We need you to be confident when it comes to change and able to deal with conflict and resolution, which often hinges on critical dependencies. You'll contribute to the planning and be responsible for the analysis approach, adapting organisational standards to meet project goals
  • Collaborative by nature, you'll understand the need to work with other areas of the business with the customer at the heart of your focus. You'll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines
  • Elicit and document business requirements ensuring the needs of both internal and external parties are reconciled
  • Perform analysis across the end-to-end business processes to understand the system impacts
  • Present complex problems and analysis results in a simplified manner to technical and non-technical users
  • Contribute to the functional design of the system, preparing use cases, functional specifications, and other design artefacts
  • Work alongside third-party providers to ensure the scoped solution fully meets the business need
  • Perform peer reviews for project artefacts to ensure specified standards are attained
  • You'll lead and share best practices and experience with peer groups to maximise the effectiveness and efficiency of the department
  • You’ll provide support for testing, implementation, and training activities to ensure the seamless delivery of change


Who are we looking for?



  • You’ll be able to bring an end-to-end experience of the project lifecycle and business analysis experience across a range of IT and business change projects.
  • Experience with different methodologies and best practices using a range of requirement elicitation and documentation techniques and be able to tailor an analysis approach to the needs of each project or analysis task
  • Experience in delivering BA artefacts on a large project of over £1m
  • Excellent stakeholder management skills are essential for the role
  • Experience in documenting use cases, functional specifications or similar
  • Experience with system and user acceptance testing
  • Experience in business process modelling and tools
  • A good understanding of IT and digital technology combined with a high degree of   commercial awareness




  • Business analysis qualifications (e.g., ISEB or CBAP) and a background in Financial Services, Salesforce knowledge and experience in using Jira would be beneficial, but if you feel you fit the bill, don't let this stop you. We're more interested in bringing the right talent into the team to help create, develop, and build this cornerstone of the business.


As an inclusive employer, we want to ensure that all candidates feel comfortable and can perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.



Who we are:


At Zurich, we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.


With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.


We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.


If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.



Our Culture:


At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.


We have an environment that places real importance on our people’s well-being from a physical, mental, social and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.


We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.



So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid

The financials
  • 12% defined non-contributory pension scheme.
  • Annual company bonus.
  • Income Protection.
  • Life cover - four times your salary.
Time away
  • 25 days holiday a year plus bank holidays.
  • The option to buy up to an additional 20 days or sell some of your holiday.
  • Three days paid volunteering.
  • Up to 16 weeks' full pay for maternity, paternity and adoption leave.
Your health is important to us
  • Access to Private medical insurance.
  • Virtual GP appointments.
  • Discounted gym membership.
  • Free flu jab.
  • Access to a wealth of support from our wellbeing partners.
We're making a difference
  • Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
  • Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

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