Business Analyst (Life Business Solutions)

Job Accountabilities

• Support the Life Operations projects and ensure the assigned projects are completed timely
• Work closely with users and IT teams to collect / deliver the user requirements and provide business analysis services in assigned projects
• Prepare and maintain the documentations for assigned projects, including user requirements, project scope, test plan, etc.
• Support and maintain Day 1 and Day 2 life product task lists and work with relevant parties to ensure the quality of deliverables 
• Perform UAT including test cycle planning, test case creation and execution and prepare training materials, as well as conduct training to end users
• Follow through the assigned projects to ensure that they are well-conceived and aligned with company directions
• Responsible for project progress update and other required reports for management review

Job Qualifications

• Degree holder with minimum 3 years of relevant Life Operations project experience
• Familiar with Life products and Life Operations
• Sound knowledge of policy servicing is preferable
• Good communication, interpersonal, analytical and problem-solving skills
• Able to work under pressure and meet tight timelines
• Good command of both written and spoken English and Chinese
• Proficiency in a variety of PC software, such as Word, Excel, PowerPoint, Visio, etc.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong