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Business Analyst (Life Insurance)


Job Responsibilities

  • Work on assigned new life product Day 1 and Day 2 implementation on time and within budget
  • Prepare delivery documentations (Meeting minutes, Business Requirement Documents, UAT plan & signoff documents, User Manuals, Training decks or Forms etc) 
  • Provide business analysis and UAT services in assigned deliveries and initiatives
  • Ensure assigned Life Operations and Agency administration related projects are completed timely and within budget
  • Review, identify and propose ways to Manager aiming at closing any gaps arisen due to changes in business needs and/or regulatory guidelines
  • Follow project management best practices to ensure deliveries and initiatives are managed professionally, well-conceived and aligned with company directions
  • Participate in vendor selection, maintenance and review their service quality & monitor performance according to SLA
  • Work closely with other teams or departments on project implementations and system enhancements to meet delivery deadlines
  • Prepare delivery progress updates or other statistic reports for management reporting


Job Requirements

  • Degree holder with around 3 years relevant experience in life insurance operation functions
  • Solid knowledge of life insurance products and operations
  • Participated in the delivery of sizable or regulatory projects
  • Self-motivated, proactive and responsible
  • Strong communication, interpersonal, analytical and problem-solving skills
  • Able to deliver changes and build effective relationships with other departments.
  • Can work independently with good organisational and time management skills on multiple assignments in parallel and able to meet multiple deadlines
  • Good command of both spoken and written English and Chinese
  • Proficiency in common PC software packages including Word, Excel, PowerPoint & Visio


Why Zurich


At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.


  • Location(s):  HK - Hong Kong 
  • Schedule: Full Time

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