Intern (Digital Experience & Analytics)

Zurich Hong Kong is looking for a digitally savvy Intern to join our quickly evolving Digital Team. The right candidate should be well-versed in the current technologies in digital content delivery, have a strong customer-centric mindset and eager to initiate new ideas.

Job Responsibilities:

• Create and update webpages with help of modern content management systems (CMS). By collaborating with UX Design Team, propose and deliver customer-centric web experiences.
• Perform search engine optimization tasks including keyword research, competitor analysis, content creation, and audit to capture organic traffic opportunities.
• Extract insights from data analytics of Zurich’s web platforms to better customer experience and support business objectives.
• Conduct other tasks related to digital experience, innovation and technology, with a focus on conducting research and presenting result-driven plans.

Job Requirements:

• Bachelor’s degree in Business Administration (major/concentration in Marketing or Digital Marketing), Languages, Design, Computer Science, or any related majors
• Basic understanding in user experience and customer journey.
• Excellent command of both spoken and written Chinese and English.
• Foundation and strong interest in search engine optimization (SEO), with an intention to develop the skills further.
• Believe in customer centricity and using technology to drive changes.
• Able to break down complex business problems, evaluate available options, and present ideas with executable actions.
• Experience in enterprise-level web, e.g. Sitecore or Adobe Experience Manager is highly preferred
• Elementary knowledge in HTML and CSS knowledge is preferred.
• Experience in SEO tools e.g. Google Search Console, Ahrefs, Semrush or Moz is an advantage
• Basic knowledge in Google Analytics, Looker Studio and Google Search Console is an advantage.
• Prior experience in project management with relevant knowledge in relevant tools (e.g. JIRA) is also an advantage.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong