Senior Business & Data Analyst (Life Insurance)

Job Accountabilities

• Build and maintain business datamarts to visualize KPIs, metrics in reports / dashboards to empower data analytic capability across functional teams for Life Business
• Understand the Company’s business processes and applications, including their effect on data and reporting, and apply the knowledge gained in designing datasets, reports and dashboards
• Analyze business data to identify actionable insights for management and stakeholders
• Drive analysis on customer segmentation / profiling and campaign performance
• Analyze and verify requirements for dashboards and reports by working with requesters, SMEs and partners
• Supporting the continuous enhancement, maintenance of datawarehouse, ETL processes, reports and dashboards
• Work with IT and vendors for project implementation
• Prepare and execute test plan, test cases, as well as user training
• Assemble system performance statistics, analyze them and make changes for continuous performance and capacity improvements
• Understand and investigate data issues and then derive solution
• Create and maintain data dictionary, user guide and other related documentation

Job Qualifications

• Bachelor degree with minimum 5 years of relevant experience in Data / BI domains; candidate with less experience may be considered as Business & Data Analyst
• Experience in data integration / ETL, data-modeling for datawarehouse
• Highly proficient in SQL
• Experience in PowerBI or similar visualization / dashboarding tools
• Experience in Microsoft SSIS or similar ETL tools
• Experience in Insurance or Financial industries is an advantage
• Experience in Azure, Hotjar is an advantage
• Experience in Python, predictive / machine learning is an advantage
• Experience in Google Analytics, GTM, Looker Studio, BigQuery is an advantage
• Good analytical, problem solving and communication skills  
• Able to articulate business processes / requirements / ideas to all levels
• Excellent skill in writing and communicating in English / Cantonese / Mandarin

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.
 

• Location(s):  HK - Hong Kong