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Underwriter (Middle Market / Commercial Insurance)



Job Summary

  • Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the HK BU focusing on Mid-Market domestic business
  • Underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting (TZW) framework and within delegated authority levels
  • Develop and maintain relationships with brokers and other distributors in support of business retention and acquisition and work with customers and distributors to determine their insurance related needs and provide solutions, and contribute to the development of propositions


Job Accountabilities

  • Maintain profitable multi-lines underwriting for Mid-market portfolios and provides training to other associates including the administrative assistant
  • Apply TZW of Underwriting elements for new business & renewals, handling assignments of the highest complexity and works within delegated authorities; measuring exposure & analyzing risk; determining technical price according to certified/agreed pricing process; quoting & setting coverage; negotiating terms & conditions
  • Contribute to managing accounts; build relationships in support of customer/ business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account; implementing agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline
  • Timely update and use of RCT, UW Scorecards and other MI tools & processes to proactively manage and improve the portfolios mix & performance and pipelines management


Job Qualifications

  • Degree holder
  • Good multi-lines underwriting knowledge mainly on Property & Casualty business
  • Good knowledge & experience in evaluating middle market exposures as well as directing and assisting others in analyzing unusual risks
  • Experience & knowledge in negotiating mid-market deals; demonstrate in-depth experience with middle market customers and delivering customer service options
  • Proven experience in troubleshooting and overcoming difficult issues with brokers and creating and delivering programs for addressing the needs of multiple or large producers
  • To be a team player
  • Fluency in English & Cantonese; Mandarin-speaking is an added advantage
  • Excellent negotiation, influencing and selling skills – internal and external - Ability to develop strong relationships with key business partners whilst maximizing Company’s profitable growth objective
  • Ability to build trust & business relationships with customers and producers.
  • Open mind to try new ways and alternative approaches of doing things
  • Self-starter, proactive, results and execution oriented



Why Zurich


At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s):  HK - Hong Kong

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