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VP, Segment Underwriter V - New Markets



Zurich is looking for a highly skilled VP, Segment Underwriter New Markets (Warranty) for our Direct Markets Sales and Distribution team.  In this underwriting capacity, you would support the business development activities of multiple strategic warranty channel partners that are of critical importance and are very complex regarding geographic reach, customer segments or products, or by the number of stakeholders involved and require a very high frequency of interaction.


This underwriting leader will be responsible for underwriting the warranty portfolio to reach defined business goals and customer satisfaction.  This position will be responsible for underwriting select high complexity warranty opportunities within the Direct Markets organization, understanding pricing and market trends, making and/or supporting recommendations and help grow the warranty business that will help exceed revenue goals, hit profitability targets and grow our market share.


The ideal candidate should have the ability to negotiate at a high level, collaborate and build relationships with executive internal and external stakeholders and uncover new opportunities in specific verticals.


As this is a highly technical position, experience with Warranty lines of business is a must for this role. As a leader within Zurich's New Markets Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills. Specifically, you will underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting Framework.


Our Segment Underwriters may be market-facing with objectives focused on profitable growth and superior service to our broker partners, sales team and customers.


This Senior Level Underwriter is responsible for:

  • Generating, underwriting and analyzing Large Warranty business
  • Complying with underwriting rules and guidelines, insurance laws and regulations and rating manual rules related to warranty business
  • Drive retention and business development by identifying strategic opportunities or issues and taking the necessary actions.
  • Work closely with field sales and service staff to gather feedback on challenges and opportunities with individual agencies, identify systemic issues and opportunities, initiate action plans to drive retention and business development.
  • Work cross-functionally to contribute to the development of business processes and lead the implementation of sales and distribution systems, process and service improvements.
  • Collaborate with key leaders in business operations, claims, IT, field sales & service, and other departments as required to enable execution of agreed plans.
  • Channel ideas, opportunities, and complaints to appropriate department leader and follow-up on any resulting actions.
  • Actively promote Zurich Direct Markets products & services to key Agency management, and represent the Agency internally at Zurich Direct Markets meetings.
  • Build and maintain close relationships with key leaders


VP Level Qualifications:

  • Bachelor’s Degree and 9 or more years of experience in Underwriting or Market Facing area
  • Bachelors Degree and 18 or more years of experience in the Claims or Underwriting Support area
  • Experience in a specialist insurance line of business or segment


Preferred Qualifications:

  • Bachelor’s Degree 
  • Knowledge of Warranty business and products
  • Ability to effectively assess risk and profitability
  • Strong negotiation skills, influential mgmt. skills, ability to interact with the C-Suite
  • Superior skills in relationship building, active listening, needs analysis, and win-win negotiation.
  • Possess a high level of customer service by meeting or exceeding customer expectations with respect to required deadlines
  • Excellent oral and written communication skills
  • Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Kansas Virtual Office, AM - New York Virtual Office, AM - Pennsylvania Virtual Office, AM - Texas Virtual Office

Remote Working: Yes

Schedule: Full Time


Linkedin Recruiter Tag: #LI1-LB 

Nearest Major Market: Kansas City

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