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Global Software Asset Management Specialist - IBM


Global Software Asset Management Specialist – IBM


Place of work: Cracow


Job purpose:

Zurich Insurance group is looking for a senior SAM specialist who specializes primarily in IBM enterprise software to join global Software Asset Management function with an objective to optimize software contract spend, manage compliance, analyses data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging senior role, requiring a broad understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within Zurich Group. 

GTO SW Asset Management comprises of an international team of SAM experts in four countries, managing a multi-million-dollar software portfolio and helping other IT stakeholders to achieve their objectives. This is a perfect opportunity for someone who would like to work at a groupwide global level in defining and implementing 'Best Practice' methodologies related to SAM service in IBM space.


What you will do:

  • Subject matter expertise, in-depth and proven knowledge of SAM operations and competencies, with ability to apply and advise on complex software licensing topics and produce ELPs specifically for IBM software – user based as well as server based.
  • Understands IBM licensing concepts and product use rights on prem as well as in cloud. 
  • Navigating and leveraging IBM software related billing, tracking and measurement systems and tools like IBM Passport advantage. 
  • Provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage.
  • Negotiate successfully across the organization and with external suppliers/vendors in a constructive and collaborative manner.
  • Maintains stakeholder community and enables information sharing environment.
  • Proactively identify and drive initiatives to achieve SW related savings, mitigate compliance risks, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements.
  • Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams.


Candidate’s profile:

  • 5+ years of relevant proven experience with:
  • direct responsibility and hands-on management of IBM software portfolio in enterprise environment (irrespective of industry),
  • personally creating and responsibility for a full ELP for server based software
  • strong understanding of license restrictions, benefits, optimization opportunities, BYOL concepts for product use within AWS/Azure Cloud
  • active hands-on work with general IBM specific system and usage billing, tracking and measurement tools,
  • advanced hands-on MS Excel skills (V/H-Look Ups, Pivots, Complex calculations, …),
  • profit and Loss (P&L) calculations and accruals for cost impact.
  • Fluent spoken and written English (strong B2+).
  • Occasional travel to other Zurich locations may be required.

We offer:

  • real life opportunities to develop and grow with us and contribute to the world around us
  • competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
  • annual bonus depending on company annual results and individual performance
  • wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
  • referral awards
  • online fitness trainings
  • possibility to work from home
  • nice and friendly atmosphere

Who we are:


Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk.  


In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.


We are committed to creating value for all our stakeholders on some of their deepest challenges, including climate change, a changing world of work and a digital society. Sustainability is a strategic priority for Zurich and it is our ambition to be known as one of the most responsible and impactful businesses in the world. In 2019, Zurich outperformed 99 percent of our industry peers in the Dow Jones Sustainability Index. And we received numerous awards across the world acknowledging our commitment to diversity, community resilience and responsible investment. Reinforcing our ambition, in June 2019 Zurich first insurer to commit to the UN Global Compact’s Business Ambition for 1.5C. We believe sustainability is about meeting the needs of the present without compromising the ability of future generations to meet their own needs – ultimately ensuring we do business in a way today that ensures our long-term growth.


This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.

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