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Admin Executive - Ipoh

83043

Job Summary

To deliver results through basic processing and support that helps to meet customer’s expectations by providing them with market leading service whilst developing excellent customer relationships.

Job Qualifications

Preferred
High school diploma/GED (high school equivalency) in Business Administration and No prior experience required

Job Accountabilities - Key Accountabilities

  • Set and achieve high targets to maintain productivity, efficiency and quality standards.
  • Build and maintain excellent customer relationships through processing a range of basic tasks.
  • Demonstrate a basic understanding of relevant systems, products, processes and procedures to aid delivery of first class service.
  • Support other colleagues with basic admin support across a variety of tasks.
  • Contribute to a positive and supportive team culture.
  • Learn about the importance of the Customer and conduct focus.
  • Take personal responsibility for resolving basic customers queries.

Job Functions

  • Achieve all competency and behavioral based objectives.
  • Demonstrate a flexible and co-operative approach towards changing business needs.
  • Receive positive feedback from customers and team members on effective communication.
  • Seek role progression or take opportunities to develop own knowledge.
  • Professional and accountable for all actions.

Business Accountabilities

  

  • Follow standard ordering procedures to ensure adequate low value supplies/resources (e.g. paper, envelopes etc.) are available to meet work unit requirements.
  • Follow service centre procedures to ensure adherence to the organization´s risk, health and safety and compliance policies sometimes with a moderate degree of supervision.
  • Organize information according to service centre procedures by filing, data entry, checking/matching data, etc. to ensure accurate records are maintained on a day-to-day basis.
  • Provide feedback relating to the quality and efficiency of service centre processes and systems.
  • Liaise with internal customers in order to exchange information, clarify facts, and resolve queries and/or problems, and adjust release of jobs based on business priorities.
  • Operate within a straightforward routine or process, constantly monitoring the quality of outputs to ensure they fit business requirements.

 

You are the heart & soul of Zurich! 
Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team. 
People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 

 

 

  • Location(s):  MY - Kuala Lumpur 
  • Remote working:
  • Schedule:
  • Recruiter name: Tarenjit Kaur
  • Closing date:

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