Agency Development Specialist

Key Accountabilities:

• Actively participate in executing digital strategies to enhance branches/agents’ engagement, processes, and efficiency. This involves integrating digital tools into marketing activities/campaigns and agent interactions.
• Support research/analysis around potential business enhancement or development opportunities.
• Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
• Collaborating cross-functionally, contribute insights and recommendations to streamline workflows, reducing inefficiencies and enhancing internal/external customer experiences.
• Collaborating with IT and other teams to ensure smooth integration of technology tools, enhancing marketing processes and enhancing internal/external customer experiences.
• You might play a role in training users on new tools, ensuring proper usage, and providing ongoing support to address challenges.
• Effective teamwork and communication with colleagues and stakeholders ensure strategies align with agency goals.
• Review, analyze, report and implement Governance and Compliance requirements.
• Any other tasks as assigned by Superior as and when deems necessary.

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!

• Location(s):  MY - Kuala Lumpur 
• Remote working:
• Schedule: Full Time
• Recruiter name: Tarenjit Kaur
• Closing date: