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Application Support Specialist

94512

Job Summary

The Application Support Associate provides simple support services to customers related to an application / set of applications covering a range of responsibilities focusing on repetitive activities, following instructions and incident resolution.

Job Accountabilities - Key Accountabilities

The The Application Support Associate performs non- complex operational tasks to ensure that the service levels and performance are met.They report service performance to the line management and report on the execution of standardized operational tasks.They contribute to activities to ensure compliance with the IT Service Management Governance, standards and polices and generate input for service level performance reports. They support incident escalations and complaints, working with the teams to resolve individual service issues.

You are the heart & soul of Zurich! 
 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!

 

  • Location(s):  MY - Kuala Lumpur 
  • Remote working:
  • Schedule: Full Time
  • Recruiter name: Kaur Tarenjit
  • Closing date:

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