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Commercial Underwriter - Property (Assistant Manager)


Job Summary

To provide technical underwriting expertise and guidance to Business Units and Underwriters under general direction and specializing in a line of business or product line, to enable achievement of business plan and the delivery of excellent customer service.

Job Accountabilities - Key Accountabilities

• Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of business or product line.
• Develop knowledge in product line and industry.
• Monitor underwriting strategy relating to performance metrics, data and insights.
• Operate within established organization Risk Policy, Global Underwriting Policy and underwriting governance policies.
• Contribute to development of technical underwriting guidelines, and Best Practices, including controls and procedures.
• Work on projects of low to moderate complexity.
• Handle queries within delegated authority.
• Support aspects of portfolio management, including analysis to monitor profitability and growth of specialty areas of business.
• Monitor Technical Price accuracy and supports Technical Price Certification.
• Contribute to the Technical Underwriting Review Process.
• Participate in compliance-related queries, including regulatory exams and insurance department inquiries.
• Anticipate, recognize and respond to needs of customers.
• Support implementation of customer initiatives.
• Provide status updates.
• Resolve technical problems by referring to policies, procedures, specifications.
• Compare alternatives for solving problems or improving procedures or products and provide recommendations.
• Provide technical expertise for short-term, defined scope projects.

Job Functions

• May monitor accumulations elements, where appropriate to the line of business.
• May contribute to underwriting technical training content development.

Business Accountabilities

• Monitor and review financial information, updating where necessary in order to identify any anomalies or discrepancies and ensure management has access to up to date and accurate information.
• Plan and carry out regular project quality reviews using The Zurich Way of Underwriting in order to identify, assess and take action to mitigate risks to project success.
• Undertake investigations and inspections of data, processes and practice in accordance with the Zurich Risk Policy and Multinational Insurance Proposition to identify potential or actual compliance issues and recommend appropriate action.
• Collate and analyze data using the Technical Underwriting Review process and make recommendations to support the underwriter's decision making process.
• Prepare and plan materials needed in order to enable underwriting decision making, making initial recommendations for underwriter's review/approval.
• Assess and evaluate underwriting processes in order to identify areas for improvement, tracking actions and monitoring implementation to demonstrate the impact that change may have.
• Act as lead technical resource, computing rater and premiums for policies using standard methodologies and systems to enable underwriters to deliver to customers efficiently and effectively.
• Review and interpret information and advise internal clients of appropriate action to fulfill procedural and regulatory requirements.
• Use local knowledge and expertise to provide liaison between market facing and technical underwriting to ensure an effective and efficient relationship which enhances customer service.

Job Qualifications

• Bachelors Degree and 3 or more years of experience in the Underwriting area

• High School Diploma or Equivalent and 5 or more years of experience in the Underwriting area

• Knowledge of line/s of business and the legal and regulatory environment
• Ability to multi-task
• Strong listening, verbal and written communication skills
• Problem solving skills

You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let’s continue to grow together!


  • Location(s):  MY - Kuala Lumpur 
  • Remote working:
  • Schedule: Full Time
  • Recruiter name: Tarenjit Kaur
  • Closing date:

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