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Head of IT Project Management & QA


Manages and controls system development projects. Undertakes the most complex business analysis and software development work, typically requiring a deep knowledge of working practices and business processes in one or more business areas. Provides technical advice and guidance to colleagues to support the specification and development of software solutions.


Key Accountabilities:

  • Quality checks program code, test plans/results, related objects, and documentation.
  • Responds to Production Support issues.
  • Works with business as required.
  • Analyzes programs to ensure that they efficiently use computer and storage resources; recommends appropriate changes as necessary.
  • Conducts preliminary estimates / Rough Order of Magnitude for the level of effort of new/change to application functionality.
  • Analyzes and makes recommendations for the need for system backup, security, restart/recovery, balancing & controls;
  • Recommends approaches for meeting such needs.
  • Analyzes and documents the requirements and approaches to data conversion and data modelling.
  • Conducts system studies, analyzes and evaluates existing computerized and manual systems/procedures to improve efficiency;
  • Researches and develops techniques for converting manual operations to a computerized system.
  • Monitors and audits the work of junior staff, as necessary, to ensure that it meets installation standards, design
  • Specifications, efficiency, and accuracy.
  • Designs and develops documentation of proposed procedures and systems.
  • Performs preliminary evaluation of packaged software.
  • Manages and controls system development projects.
  • Supports the implementation activities, troubleshoots system environmental issues, provides training, as required.


Bachelors degree (or equivalent) and 3 or more years of experience in related field

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