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IT Business Analyst


Job Summary
Executes the analysis of business requirements and translates them into solution requirements to ensure their implementation throughout the project life cycle as part of a small, independent project or supports these activities under a Senior or Lead Business Analyst as part of a medium project.

Job Accountabilities - Key Accountabilities
•    Provides explanations and expertise regarding as-is-to-be models as part of the requirements elicitation process to appropriate stakeholders.
•    Adapts and applies different delivery methodologies, determining the best methodology for the specific project.
•    Plans, conducts, facilitates elicitation sessions for business requirements and ensures the deliverables are met.
•    Understands customers' objectives, processes and products in order to make appropriate recommendations for customer specific needs.
•    Collaborates with project manager to build the business case, including cost-benefit analysis, risk assessment, project scope and development of a high-level plan.
•    Produces requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation. 
•    Participates in development of test plan, SIT/UAT testing, implementation and training activities.


•    Minimum 5 years of experience in business analysis or similar role in software development or IT projects. 
•    Experience with Insurance industry advantageous.
•    Experience with SQL preferred.
•    Prior coding experience (any technology) highly regarded.
•    Recent experience in Agile delivery highly regarded.


Experiences & Skills:
•    Understanding of IT project delivery and agile / DevOps methodologies.
•    Strong documentation skills (Microsoft Excel, Word & PowerPoint).
•    Strong analytical and problem-solving skills.
•    Excellent communication & relationship building skills.
•    Ability to work effectively in a dynamic environment with multiple stakeholders and competing priorities.


You are the heart & soul of Zurich! 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified 


Let’s continue to grow together!


  • Location(s):  MY - Kuala Lumpur 
  • Schedule: Full Time / Hybrid
  • Recruiter name: Izzah Saibudin

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