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New Business Underwriting Specialist


Job Summary

Under limited direction, underwrites and analyzes new and existing life business within delegated authority levels to drive achievement of business goals and maximize customer experience.

Job Accountabilities - Key Accountabilities

• Works closely with distributors and other operational areas to drive achievement of the business plan, leveraging knowledge to impact strategy relating to underwriting expertise, systems, procedures and processes.
• Completes assignments of the highest complexity while working within delegated authority.
• Serves as an expert in all areas of Individual Life underwriting, consulting as needed, driving needed changes or developments to achieve business goals.
• Acts as a role model in providing technical underwriting expertise and guidance to customers and distributors, consistently providing excellent customer service.
• Lead development of business cases for projects to determine potential benefits, clarify the rationale for investment and support the planning process.
• Contributes to the delivery of underwriting strategy by proactively sharing best practices across territories and functions.
• Creates productive distributor relationships through effective consultation, explaining rating decisions and guiding others to provide the correct evidence and consistently make the correct decisions.
• Completes a range of queries and referrals within agreed authority limits, measuring the exposure & analyzing the risk of each case to maintain underwriting standards.
• Consistently identifies and contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals.
• Consistently identifies and contributes ideas and work for the development of new or enhanced propositions /procedures/philosophy, ensuring we charge the right premium for the associated risk.
• Consistently takes ownership for personal development and acts as a role model contributing to a positive and supportive team culture.
• Drives quality for the team, providing feedback on errors and providing root cause analysis of errors to avoid repeated mistakes; implements change or remedial action where appropriate.

Business Accountabilities

• Actively provide technical consultation, guidance and recommendations as a subject matter expert in order to support the resolution of the most complex customer cases and develop precedents to maximize customer service.
• Leverage key internal and external stakeholder relationships across the organization in order to ensure technical standards are adhered to and changes are implemented correctly.
• Actively promote implementation of Life Insurance Underwriting strategies and business solutions to deliver to the organizations´ goals and expectations.
• Provide assurance that the underwriting business operates effectively by managing the relationships between difference functions and in accordance with agreed rules and frameworks.


You are the heart & soul of Zurich! 
Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team. 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.


Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 



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