Technology Delivery Manager, APAC
The Opportunity:
You will have a chance to be part of the Zurich Edge Platform that is an end-to-end Digital Native Insurance Platform to enable new distribution models. Insurance offerings on this platform will be specifically designed for straight through processing across the full insurance value chain. As a Technology Delivery Manager, your responsibility is to drive the delivery of projects related to the APAC Digital Retail Platform.
Key Responsibilities:
- Implement agile methodology, principles, and practices to plan, manage, and deliver solutions.
- Determining, monitoring and managing tasks, issues, risks, and action items.
- Scheduling and facilitating Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, other meetings, and decision-making processes.
- Monitoring progress and performance and helping teams to make improvements.
- Planning of business workshops, organizing demos and product/system testing.
- Manage dependencies between vendor deliverables and scrum team delivery plans.
- Coach the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicate effectively, both internally and externally working within the Scrum team
- Ensure the proper use of collaborative processes and removing impediments for the project team.
- Tracking project processes, deliverables, and financials.
- Preparing and presenting of regular status reports to stakeholders.
- Work with the project team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams
- Work with IT Vendors, partners and internal delivery teams in ensuring pragmatic delivery.
Required Skills and Experience:
- Prior experience and proven track recorder of managing delivery of IT projects with remote team located in multiple locations
- Experience as a project manager, or delivery manager.
- Experience in financial services / insurance highly regarded.
- Prior experience in web technologies, cloud and APIs highly regarded.
- Courses and certifications in Project Management and/or scrum methodology.
- Strong knowledge of using JIRA for managing projects
- Knowledge of DevOps tools and methodologies
- JIRA configuration skills
- Microsoft Excel & Powerpoint skills
- Excellent communication & documentation skills.
- Ability to lead by influence
- Ability to work across diverse Asian cultures.
At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.
Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.
With the above in mind, we accept applications from everyone regardless of your background, beliefs, or culture.
We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.
So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. We’re proud to have earned Great Place To Work® Certification™. Our company culture is our top priority! #GPTWcertified
Let’s continue to grow together!
Location(s): MY - Kuala Lumpur
Schedule: Full Time
Remote: Hybrid
Recruiter name: Izzah Saibudin