Broker Relationship Manager (Part-Time, Job-Share, Full-Time)

Location: North of England (we have NE/NW opportunities)

Closing date for applications: 1st Nov 2024

The opportunity:

An excellent opportunity is available for a Broker Relationship Manager to join the Retail team. The key focus of the role will be to handle, understand and look after the needs of a broker panel ensuring they receive a high level of customer service as well as to optimise on sales opportunities via this panel on behalf of all Zurich business segments on a day to day basis.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Management and development of new and or existing broker relationships.
• Development responsibility of broker accounts. These accounts will vary in size, complexity or technical in nature.
• Working under minimal supervision will be responsible for delivery of own sales and business performance targets.
• Identifying actual and potential customer or intermediary needs and meet those from the various products and propositions that exist within the business.
• Complete a granular evaluation of your broker panel in order to drive maximum penetration/profit.
• Represent Zurich in a professional manner at all times.
• Identify and deliver appropriate marketing, sales campaigns and initiatives across broker panel.
• Delivery of distribution strategy objectives.
• Achieve minimum required standard for completion of all essential business tools especially updating pipeline opportunities via Salesforce.
• Make contact with all brokers on panel to educate and push new initiatives.
• Implement the Zurich distribution strategy and objectives through all allocated brokers.
• Gaining and feeding back market intelligence/activity.
• Carry out presentations and sales training for new product launches.

What are we looking for?

• ACII or progress towards.
• Good knowledge of sales processes within relevant market.
• Good product and technical knowledge.
• Strong understand the sales protocols and governance required.
• Deep understanding of UKGI market and market dynamics.
• Excellent relationship building skills with high level customers and or brokers.
• Ability to work in a team/team player.
• Excellent verbal and written communication skills.
• Good time management skills.
• Account, campaign and people management skills.

Who we are:  

With about 55,000 employees serving customers in more than 170 countries we aspire to become the best global insurer as measured by our shareholders, customers and employees. If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. The success of our business is built on the contributions of our highly talented employees - people who work every day to position us at the forefront of the insurance industry. We therefore look to hire great people and we encourage those people to give their best. 
  
You’ll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.    
 

Our Culture: 

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

  
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.