Casualty and Business Resilience Practice Team Manager

This role is available on a part-time, job-share and full-time basis

Salary: Competitive dependent on experience, plus car plus allowances.  As well as this we offer an excellent lifestyle benefits package. 

Location: Home Based, UK

Closing Date: Friday 7th February 2025
 
The opportunity: 
 
If you’re looking for an opportunity to start your career in Leadership then this is the role for you. This is an exciting opportunity to work within our Casualty and Business Resilience Practice in Zurich Resilience Solutions as a Team Manager.
The role of the Team Manager is to effectively manage a team of Risk Consultants within the casualty (liability and motor) risk area to ensure the team delivers a high quality and operationally effective service to customers. To ensure operational requirements feed into the strategic direction of the Practice and to coach the team so that they can reach their full potential. Ultimately ensuring the team and the Practice is a great place to work by motivating, inspiring and nurturing.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need. 
 

What will you be doing?  
 
•    Leadership of the team, creating strong engagement and a collaborative and supportive culture, whilst delivering a high quality service.
•    Create an environment where team members can achieve their full potential, through continuous development, with support, coaching and motivation.
•    Co-ordinate and monitor teamwork activities and resources to achieve targets within agreed timescales and budgets.
•    Manage performance of team members with regular engagement, to comply with operational instructions and Zurich policies and procedures.
•    Implement people management strategy and resource plan to support the business.
•    Create and enhance systems, processes and procedures to translate business plans into action and achieve maximum efficiency.
•    Implement and ensure compliance with technical quality standards.
•    Support external customers &/or underwriters by identifying, and reducing the risks that they face individually, and on an overall account/portfolio basis.
•    Provide appropriate risk improvement advice, conduct loss investigations (including both trend and root cause analysis), and implement risk improvement programs.
 
What are we looking for?
 
•    Technical expertise in risk management.
•    Ability to analyse data to improve technical and operational performance.
•    Coaching and development and providing meaningful feedback.
•    Influences business decisions through exemplary communication.
•    Operational leadership.
 
Who we are: 

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet. 

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future. 

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
 
Our Culture:
 
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Remote