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Customer & Broker Apprenticeship 2022


Customer & Broker Apprentice 2022

Location:  London

Start Date: September 2022

Closing date for applications: Sunday 20 February 2022


Are you ready to create a brighter future?


At Zurich our brand purpose is exactly that, to create a brighter future together for our customers, our partners, employees and the planet. It’s a promise that for our customers we will put their needs at the heart of everything we do, for our employees lets grow and develop together, for our partners - lets collaborate together to create mutual value and for the planet lets drive positive impact by integrating our sustainability work into how we do business.


Our apprenticeship programme runs between 18 months which is just the start of your professional learning with your career at Zurich.

Our Customer & Broker Apprenticeship is a great opportunity for someone who would like to start a career with one of the world’s most successful insurance companies.


What can I look forward to?


Our apprenticeships cater for a variety of different skillsets and interests, and you’ll receive all the training, support, and opportunities you need to set you on your way to a successful career with us.


As a Customer & Broker Apprentice, you will work within our Commercial business, servicing our largest international customers and key broking partners. You will support teams across our business to help proactively manage our existing relationships with these customers and brokers as well as understanding opportunities for new business.


You will build relationships with key stakeholders within the commercial business to support our customers’ and brokers’ needs. You will have opportunity to start your underwriting career in the dynamic, complex and exciting London insurance market, learning from experienced strategic relationship managers in your team.

What’s in it for you?


As well as joining a company that is passionate about sustainability and our customers, you can expect:

  • £17,500 starting salary
  • 25 days holiday plus an additional 3 volunteering days
  • Private medical cover
  • 12% company pension contribution
  • Annual company bonus
  • Discounted gym membership
  • Discounted gadget insurance
  • Discounted technology offers


In return you’ll be joining a business where creating a brighter, more sustainable future underpins all that we do here in Zurich. We’re also passionate about diversity and inclusion, which we have won numerous awards for. We want our people to bring the whole of themselves to work and everybody is made to feel welcome, regardless of their background, beliefs or culture.


What you’ll need:

  • In England a minimum of 5 GCSEs (or equivalent) at grade C/4 including Maths and English
  • Commitment to study an apprenticeship qualification
  • Ability to use some independent thinking
  • Eye for detail
  • Good interpersonal and communication skills
  • The ability to work in a team
  • Effective personal planning and organisation
  • Appetite to learn and achieve professional qualifications.


Here, you’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich where different opinions are valued, personal needs are respected, and opportunity is equal for all. 


So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.



Apply now »