Head of Enterprise Risk Management, Zurich Cover-More

Zurich Insurance Group

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together,’ Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.

Zurich Global Ventures

Zurich Global Ventures (ZGV) is a collection of companies within Zurich Insurance Group that are focused on providing global services and product offerings that go beyond traditional insurance. They aim to get closer to customers by offering customized, proactive, and digital experiences that empower individuals and businesses to be better prepared for the future.

Through their independent businesses such as Corporate Life & Pension, Zurich International, Cover-More, Zurich LiveWell, Zurich Global Ventures focuses on customer needs in travel, health and wellness, cyber and employee benefits.

Cover-More Group

Zurich Group and Cover-More Group have recently acquired AIG’s global personal travel insurance and assistance business (AIG Travel), including the well-known brand, Travel Guard®. 
 

This acquisition strengthens Cover-More Group’s global footprint and positions us as a leading travel insurer in both the U.S. and globally. This strategic move aligns perfectly with ZGV’s mission to make insurance more accessible, relevant, and meaningful to our customers. By expanding our global travel business platform, we will significantly grow our customer base. We will also strengthen our global capability through AIG Travel's global IT platform, providing an opportunity for Cover-More to extend its award-winning travel assistance apps to a broader set of partners and customers.
 

AIG Travel's global service centers, located in the U.S., Mexico, the UK, Bulgaria, China, the Philippines, and Malaysia, complement Cover-More's established service operations and command centers in the U.S., Canada, Latin America, the UK, Ireland, Australia, New Zealand, and the Philippines. This deal represents a transformative opportunity for Cover-More Group to enhance our service capabilities on a global scale.

We are currently looking for a Head of Enterprise Risk Management for Zurich Cover-More Group. This position reports to the Chief Risk Officer, Zurich Cover-More Group and will be based in New York.
 
Group Risk Management's mission is to enhance the value of our Group by embedding disciplined risk taking in its culture, where risk-reward trade-offs are transparent, understood, and risks are appropriately rewarded.

As a member of Zurich Cover-More’s global risk leadership team, you closely collaborate with your colleagues around the globe. The environment is fast-paced, content-driven and global, and the topics touch all aspects of the Zurich Cover-More Group, from strategy through to operations.

The Head of Enterprise Risk Management will work with the CRO to design and implement our target state both during and post integration addressing capabilities to be fit for the future, simplification of processes and generation of risk insights.

The Head of Enterprise Risk Management is a highly specialized role that requires a strong background in Risk Management, Internal Governance or Operations. This role provides risk insights to Zurich Cover-More stakeholders through effective risk assessments, internal risk reporting and communications.

Responsibilities Include:

• Oversee implementation of Zurich group risk management framework across Zurich Cover-More.
• Design and implement Risk and Control Committee and key risk reporting for Zurich Cover-More.
• Advise management on standards/regulations applicable to the management of risk.
• Ensure early identification of risks and issues and that follow up mitigation and monitoring takes place.
• Provide 360° view of risk and oversee risk assessments throughout Zurich Cover-More.  
• Demonstrate strong leadership and contributions within the Zurich Cover-More risk management team.
• Ensure that Zurich Risk Policy is broadly recognized as the foundation for all risk management activities across the organization and assist business in assuring compliance with the policy.
• Provide consistent, reliable, and timely delivery of risk information to relevant decision-making and governance bodies.
• Advise executive management regarding risk mitigating actions depending on risk limit utilization and forward-looking risk assessments.
• Ensure strong position of risk management with senior business leaders/management across Zurich Cover-More.
• Drive coordination with other assurance providers.
• Provide training and support to the business on risk management tools and processes.

Basic Qualifications:

• Bachelor’s Degree and 10 or more years of experience in the Risk Management or Internal Governance or Operations area
  AND
• Knowledge of business operations, managing organizational or business line risk
• Experience assessing and mitigating threats to the business

Preferred Qualifications:

• Specific knowledge in Risk Management, or Business Operations within the Insurance Inustry 
• Excellent business partnering experience
• Strong influencing, advisory and stakeholder management skills
• Advanced problem solving and strategic analysis experience
• Excellent verbal and written communication skills
• Proactive, driven, action and results oriented
• Ability to reach practical solutions in complex, multi-interest settings by showing adaptability and taking personal ownership of delivery
• Models behaviors that demonstrates commitment to Zurich values
• Risk-related professional certification, e.g., IRM International Diploma

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply, as they will be considered based on their experience, skills, and education. The salary indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is 127,400 – 208,600 with short-term incentive bonus eligibility set at 25%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - New York
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI-BK1