Assistant Underwriter - General Insurance Apprenticeship

A new transformational adventure awaits you… 

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a trustworthy organisation that empowers wellbeing and is accelerating digital transformation sound like to you? 

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune's ‘World's Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry - is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. 

This exciting adventure will drive positive impact towards our vision to be Australia’s leading digital insurer. So, if you want to be part of a values led global organisation, where real growth and transformation is happening, along with our track record of making a real difference of continuously taking steps toward a sustainable future for our people, customers, communities, and our planet…read on!

Let’s create a brighter future together, let’s make a difference  

It's important to know, what you do matters. At Zurich, we don't just cover, we care.

A fantastic opportunity exists to join Zurich’s General Insurance Underwriting team as an Assistant Underwriter.

This role is part of our General Insurance Apprenticeship programme, offering you the chance to enter the fast paced, varied and exciting world of Insurance with a leading international provider in the industry.  

The programme will equip you with the skills, knowledge and experience to become a valuable contributor to the success of our business while developing your own rewarding career as an Insurance Professional. 

As a Zurich Underwriting Apprentice you will have responsibility for:

•    Providing excellent customer service to our customers (primarily over the phone - delivering excellent customer service to customers and brokers)
•    Responding to customer or broker queries in an efficient and timely manner
•    Organising information to support filing, data entry, ensuring records are maintained and accurate
•    Building relationships in the team to ensure a positive culture and friendly environment
•    Working with others to achieve the overall goals - being a team player during tasks
•    Being responsible for your own personal and professional development
•    Completing your own training to achieve results
•    Ensuring the tasks you do are compliant with company risk and compliance policies
 

Important to your success - let's grow together 

• Be a highly motivated individual with a passion for succeeding
• High level of initiative and an enthusiastic attitude
• Passionate about delivering exceptional customer service
• Be a good team player; adaptable to change
• Can build and maintain relationships with others
• Demonstrate attention to detail in your work
• Excellent verbal and written communication skills

Belong. Zurich is here to support you 

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• 5 weeks leave per year for permanent staff through our Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing), plus access to Family Care (parental leave)
• Hybrid working arrangement - office 3 days and WFH 2 days p/w standard for FT employees
• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal
• Grow, and thrive in your career (we support and encourage it) with award winning training programs. As our strength is our people and we value your individuality
• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
• Global mobility opportunities across more than 200 countries worldwide
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day
• We plant a tree for every new employee
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive workplace; Silver AWEI employer, Pride in diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, have work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!