Group Claims Consultant

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

A new adventure awaits… 

At Zurich we’re on a journey to lighting the way to a brighter future… a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet.  

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on! 

Let’s create a brighter future together, let’s make a difference  

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. 

As a Group Claims Consultant, you will challenge yourself to provide our customers with an outstanding service as you assess and manage a portfolio of Life Risk Disability (Group) claims. You’ll demonstrate a working knowledge of medical terms and concepts which will enable you to interpret reports and apply your knowledge to the assessment process. You’ll understand the main concepts of the Life Insurance Act as it relates to assessing claims, and you’ll be well versed at maintaining regular contact with customers and clients.

Important to your success – let’s grow together  

• Experience managing end-to-end claims, group income protection and TPD experience advantageous.
• A background in Allied Health, Legal, Physiotherapy and/or Rehabilitation.
• Experience providing a high-level of customer service.

Belong. Zurich is here to support you 

There are many reasons why Zurich is the right choice for you, but here are just a few – grow, and thrive in your career (we support and encourage it); work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; access programs to stay healthy and feel healthier; Flexwork@Zurich; become an activist in your community with the support of Z Zurich Foundation; award winning training programs; state-of-the-art Green Star rated office in North Sydney; we plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets.  

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive! 

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.  

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!

The Zurich Talent Acquisition team will be enjoying a summer break over the festive season and will review your application when we return on the 6th January 2025. Have a safe and happy holiday!