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Senior Business Analyst


The Opportunity


Join Zurich’s Information Technology team as a Senior Business Analyst and help us innovate our General Insurance arena.

The Role


In this diverse role, you will help drive the implementation and ongoing support of business solution projects and changes with Zurich’s General Insurance division.


You will perform business requirements analysis and develop business requirements documents in conjunction with stakeholders. The role will see you facilitate requirements gathering workshops, perform analysis to develop functional specifications, and work closely with Solutions Designers, Systems Integration, User Acceptance Test Analysts and Test Planners to ensure business requirements are delivered successfully. As a vital member of the team, you will also be involved in mentoring and supporting your colleagues.

If you thrive in delivering dynamic initiatives and are keen to showcase your analytical mindset, this will be the ideal position.

Your Experience


You are adept in your ability to analyse business requirements across a multitude of Insurance platforms. You thrive in a fast paced, agile environment and strive to deliver high quality solutions.


To be successful in this role you will have:


  • A minimum of 7 years’ experience in the General Insurance industry
  • Knowledge of the claims lifecycle and financials
  • Excellent analytical skills using multiple techniques
  • The ability to plan and facilitate workshops
  • Experience using Guidewire and mainframe exposure
  • Strong influencing and negotiation skills
  • Agile business analysis skills and delivery methodologies
  • Excellent communication and stakeholder management skills


If you are ready to take on a new challenge in an integral senior analyst role that will help to position Zurich as Australia’s leading insurer, please apply online.



Are you interested in working for a company that values its people and put's its customers and employees at the heart of everything we do? Are you looking for growth opportunities beyond simply a career? Then Zurich could be just the place for you!


Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together! 

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team. 

People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. 



  • Location(s):  AU - North Sydney 
  • Remote working: Yes
  • Schedule: Full Time
  • Recruiter name: Katrina Maree Samuel
  • Closing date:

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