Risk Engineering Specialist - Account Engineering

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.  

If you have experience in Risk Engineering and are looking for a new challenge, we would love to hear from you.  

Zurich Canada is currently looking for a Risk Engineering Specialist – Account Engineering to coordinate service programs for large, local account programs and provides risk assessment and risk improvement services for customers and business partners to meet the appropriate risk standards.
Reporting to the AVP - Liability and Account Engineering, ZRS you will develop and maintain long-term customer relationships. You will also act as a mentor/resource to other risk engineers in coordinating services or delivering risk assessment and risk improvement services to customers and business partners. 

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.  

What you will do - 

•    Assesses the quality of complex risks, mainly for key/strategic assets
•    Risk assessments frequently cross applicable lines of business or industries and include desk top assessments and reviews of assessments from Zurich Risk Engineers or other approved sources 
•    Assesses loss potentials in compliance with Zurich defined methodologies and standards.
•    Develop Customer Service Plans to help drive efficient field service 
•    Ensures the delivery and quality of services to the account as well as ensures consistency of assessments, risk improvement advice, reporting and time & expense management
•    Communicates effectively with field risk engineers and nurtures relationships with industry partners such as brokers and customers 
•    Supports external customers by identifying, assessing and reducing the risks that their key / strategic assets face and on an overall account basis. 
•    Provides basic risk benchmarking services and account-wide risk improvement programs for the account to key stakeholders
•    Provides expert advice on risk management issues to internal business partners and external customers by being a strategic partner to the customer’s Risk Manager and by providing extensive risk insights 
•    Acts as an expert and mentor within the Network on matters relating to Risk Engineering assessments and to the coordination of service programs. 
•    Explores new service area opportunities, develops new lines of business or customer services and identifies areas for cross-selling. 
•    Meets realistic expectations of customers and Underwriting. 
•    Manages change within the account by keeping in close contact with customer management and business partners, reviewing new projects and plans for change.
•    Responsible for conducting cost estimations (bundled and unbundled) and budget controls of the account Demonstrates a profound understanding of the RE network, functions, procedures and responsibilities. 
•    Business Travel, as required 
•    Extended Hours during Peak Periods, as required.
•    Maintain a Valid Driver's License, as required.
•    Regular Predictable Attendance.

Job Qualifications

What you bring to the table: 

Required

• Bachelors Degree and 8 or more years of experience in the Risk Engineering area related to Property and/or Liability.

OR 

• High School Diploma or Equivalent and 10 or more years of experience in the Risk Engineering area related to Property and/or Liability.

OR 

• Zurich Certified Apprentice, including an Associates degree and 8 or more years of experience in the Risk Engineering area related to Property and/or Liability.

AND 

• Knowledge of exposures, controls and best practice risk improvement actions.

Preferred

• Industry credentials such as CRM, CIP, etc. 
 

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome. 

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.  

We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. 

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. 

We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.  

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.  

We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources. 

We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.    

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.  

About Us 

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.