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Underwriting Account Service Associate - Large Casualty



Zurich is currently hiring an Underwriting Account Service Associate to join the Large Casualty Department. Zurich is opening to hiring talent in either the Philadelphia or New York City office.


As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. Exceptional organizational and multi-tasking abilities are required in this position.


Underwriting Associates are charged with a variety of tasks including:


  • Responsible for evaluating exposures/controls, evaluating loss history, assessing financial condition, for the most complex business accounts. Underwriting authority is not granted.

  • Working collaboratively with the underwriters regarding policy content; policy endorsements; billing; coverage forms; procedures, etc., and partners with underwriters and participates in broker/customer meetings, when needed.  

  • Communicating directly with brokers phone and email.

  • Utilizing rating rules to determine premium for specific risks including commission calculations.

  • Issuing new business policies, renewals, endorsements and handling billing issues for highly complex business.

  • Will provide service to the customers, support the needs of the business, respond to inquiries and share expertise with others. 

Basic Qualifications: 


  • Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

  • Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management or Insurance area

  • Knowledge of data collection and analysis

  • Microsoft Office experience


Preferred Qualifications: 


  • Underwriting/underwriting operations, claims, risk management or premium audit experience

  • Experience with data collection and analysis

  • Excellent customer service orientation and communication skills

  • In-depth knowledge of processing, rating and policy issuance systems

  • Detail oriented

  • Organizational, prioritization, and multi-tasking skills

  • Must be able to work independently with some autonomy

  • Team player able to work collaboratively with others located in other offices/cities

  • Knowledge of loss sensitive type programs   



As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time. 


A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.


As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 


Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 


Location(s): AM - Philadelphia, AM - New York Virtual Office

Remote Working: No

Schedule: Full Time


Linkedin Recruiter Tag: #LI-MM1 

Nearest Major Market: Philadelphia

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